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Application Administrator - 998027
Drake University
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Application Administrator - 998027

Drake University

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Details
Posted:
January 13, 2020
Location:
Des Moines, Iowa
Salary:
Commensurate with Experience
Employment Type:
Full-time
Organization Type:
Higher Education Institution
Categories:
Information Technology, Staff/Administrative
Preferred Education:
Bachelor’s

The Application Administrator supports third party applications with a focus on the university’s web portal and SharePoint Online applications within Microsoft Office 365. This includes working with IT staff, business areas and vendors to configure and maintain functionality of third-party SaaS applications (as assigned). The Application Administrator manages assigned applications to ensure reliable and effective operation, responds to customer reported problems and monitors/troubleshoots system related issues. The Application Administrator communicates effectively with non-technical users to determine business needs and works with them to develop sustainable solutions. ITS is committed to building a culturally diverse staff and strongly encourages applications from female and minority candidates.

REQUIRED QUALIFICATIONS 

  • Experience in administering Software as a Service (SaaS) applications 

  • Demonstrated ability to research and learn new technologies and systems 

  • Bachelor’s degree in business or technology, or equivalent combination of education and experience 

  • Knowledge of different software systems, client/server architectures and various compatibility requirements 

  • Good working knowledge of Microsoft Office 365 

  • Ability to effectively interface with technical and non-technical staff at all organizational levels 

  • Ability to translate a business need into an IT solution 

  • Excellent problem solving/analytical skills 

  • Excellent written and oral communication skills 

  • Attention to detail with superior time and project management skills 

  • Ability to work as part of a team 

  • Demonstrated ability to develop and maintain high-quality technical and user documentation 

  • Must exhibit multicultural competence, possessing the skills and experience to work with diverseindividuals 
     

DESIRED QUALIFICATIONS 

  • Experience administering SharePoint Online 

  • Experience using Microsoft Teams as power user 

  • Working knowledge of Powershell 

  • Experience with ShareGate O365/SharePoint management tool 

  • Experience with C#, .NET 

  • Experience working in a higher education environment 

Internal Number: 998027
About Drake University
More than 900 faculty and staff are part of the Bulldog pack, a close-knit community enthusiastic about providing the very best education, challenging assumptions, and welcoming new ideas and people into the fold. Drake University is not only an exceptional institution of higher learning, but also an exceptional place to work, and we are committed to attracting, retaining, and rewarding outstanding people.
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