The Associate Director of Credentials leads the credentials evaluation unit. Manages the application and evaluation process of 60,000+ undergraduate applications annually. Works directly with the Director of Operations to set and accomplish strategic goals and priorities. Oversees staff and all operational activities for the credentials evaluation and the application processing of undergraduate applications. Leads the development of effective business processes through the use of technology. Designs and develops efficient systems and processes in partnership with other university offices to ensure high quality application processing services. Fully uses data and data analysis tools to develop and maintain effective processes and systems. Develops expertise in university student information systems. Ensures timely and accurate processing and evaluation of admissions credentials to meet processing objectives and deliverables. Maintains expertise in admissions policies and procedures and provides administrative oversight of the application and administration of admissions policies for internal and external constituents. Oversees the application review and admissions decision process for undergraduate transfer applicants and other special populations. Provides leadership, guidance, direction for the application review process. Plans and conducts reader trainings and workshops. Manages application assignments. Provides reading feedback and coaching. Oversees the development and maintenance of databases and queries related to the application review process. Represents the Director or Operations and the Operations area in meetings and on internal and external committees. Conducts training sessions and gives presentations. Serves as primary liaison UA/UO/FYE staff, regional campuses and other Ohio State departments for designated admissions policies and procedures. Participates in the applicant communications review process. Develops, reviews and appropriately edits application-related communications to ensure accuracy and appropriate messaging. Continuously reviews communication methods and makes recommendations for changes.
Bachelor’s degree or equivalent combination of education and experience; management experience; this position requires successful completion of a background check.
Master’s Degree. Experience in admissions or higher education. Knowledge of the student information. Experience with PeopleSoft or other student databases. Experience with various software applications (i.e., Microsoft Word, Excel, Access, and Outlook). Strong oral and written and communication skills. Problem-solving skills and liaison experience. Knowledge of computing hardware/software applications and troubleshooting. Presentation and facilitation skills. Statistical research and analytical skills. Strong project management skills. Strong organizational skills. Ability to maintain confidentiality. Ability to maintain confidentiality.
Target Salary: $63,000.00 - $70,000.00 Annually
Job Category: Administrative and Professional
Job Appointment (FTE%):
The Ohio State University is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation or identity, national origin, disability status, and protected veteran status.
The Ohio State University is a dynamic community of diverse resources, where opportunity thrives and where individuals transform themselves and the world. Founded in 1870, Ohio State is a world-class public research university and the leading comprehensive teaching and research institution in the state of Ohio. With more than 63,000 students (including 57,000 in Columbus), the Wexner Medical Center, 14 colleges, 80 centers and 175 majors, the university offers its students tremendous breadth and depth of opportunity in the liberal arts, the sciences and the professions.