Washington University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, genetic information, disability, or protected veteran status.
This position is full-time and works approximately 40 hours per week.
Department Name/Job Location:
This position is in the Department of Neurology. This position is for the Medical School Campus.
The position is responsible for providing clinical assistance and supervision of clinical operations staff in an effective and efficient manner to ensure quality care is provided and department clinical expectations are met for the following sites and teams: Neuroscience Center (CAM) and LL McMillan.
PRIMARY DUTIES AND RESPONSIBILITIES:
Aligns with the Department of Neurology’s Mission, Vision, and Service Culture by demonstrating a high commitment to service excellence and quality through all interactions with faculty, staff, referring physicians, patients and their families.
Monitors and coordinates daily patient care activities of the unit. Schedules staff to ensure full coverage of patient care needs at all times to ensure effective patient services. Manage daily staff assignments to ensure clinic coverage and flow. Cover staff during lunch time, vacations, and illness. Collaborates on monitoring section scheduling activities. Lead daily huddle.
Leads and guides employees performing related work. Oversees quality assurance activities and compliance to operational standards. Promotes continuous improvement of workplace safety and environmental practices. Participate in employees’ performance evaluations, orienting new staff, provide continue education, in-service, training for employees.
Collaborates with the Clinic Nurse Manager on maintaining clinical and staff policies and procedures. Participate in hiring process (conducts interviews for potential new employees).
Participate in section meetings, projects, assignments, and educational activities. Back up coverage for Nurse Manager during vacation, meetings, or trainings.
Other duties as assigned.
Equivalent of high school diploma with 5 years of related experience.
If order entry in the electronic medical record is part of the job’s responsibilities, Registered/Certified Medical Assistant or successfully achieve Medical Assistant registration/certification or pass assessment-based recognition (ABR) exam within 6 months of hire date or within a shorter time frame if noted by hiring manager
Some college education.
1-2 years of Supervisor experience.
Ability to work very closely with physicians, clinical/nursing staff and administrative personnel.
Must have very strong interpersonal, organizational and telephone/writing skills.
The hiring range for this position is $43,326 - $54,205 annually.
All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. Current employees applying for a new position within the university may be subject to this requirement. The screenings will include a criminal background check and, as applicable for the position, other background checks, drug screen, employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.
Please attach a copy of your most current signed performance evaluation (completed within the last 18 months) to your online account. If you have not received a performance evaluation, you may provide two current signed letters of recommendation (written within the last 18 months), preferably to include one letter from either a current or recent former supervisor. To attach these documents, go to: My Career Tools, Add Attachment, Attachment Type – Performance Reviews or Letters of Recommendation.
Washington University in St. Louis, a medium-sized, independent university, is dedicated to challenging its faculty and students alike to seek new knowledge and greater understanding of an ever-changing, multicultural world. The University offers more than 90 programs and almost 1,500 courses leading to bachelor's, master's and doctoral degrees in a broad spectrum of traditional and interdisciplinary fields, with additional opportunities for minor concentrations and individualized programs. The faculty is composed of scholars, scientists, artists and members of the learned professions. They serve society by teaching; by adding to the store of human art, creativity, understanding, and wisdom; and by providing direct services, such as health care.