Serves as a first contact for students in the Office of Financial Aid.
Provides quality customer service to current and prospective students.
Provides financial aid counseling to students with regard to various types of educational funding sources.
Intakes verifications, appeals, third party documentation and financial aid release forms.
Distributes recalculations, dependency appeals and schedules appointments for review.
Reviews eligibility of students applying for financial aid and processes verification and other paperwork related to financial aid.
Attends all professional development sessions required by the Director of Financial Aid.
Assist with appeals, loans and Return to Title IV processes, including calculations, etc. as needed.
Works with technical and high school counselors to inform students of the various types of financial aid available.
Remains current and knowledgeable in financial aid to advise and explain programs to students, instructors, colleagues, supervisors and counselors.
Serves as the point of contact for CAPS, KEES & Work Ready.
Other duties as assigned
The ideal candidate must be detail oriented with strong customer service skills and possess excellent communication and organizational skills.
Internal Number: 60381
About Big Sandy Community & Technical College
Big Sandy Community and Technical College (BSCTC) is committed to quality educational opportunities for student success, promotes economic growth and enhances the quality of life of its constituents. With campuses in Prestonsburg, Pikeville, Paintsville and Hager Hill, BSCTC offers 30 academic and technical programs and more than 200 credentials with an emphasis on innovation in learning and student access, transfer and success.Celebrating more than 75 years of educational excellence, BSCTC features multiple career pathways for students. Our Go2Work program allows for accelerated training that leads to rewarding, high-demand and high-wage careers in two years or less. For those seeking to continue their education at a four-year school, our Go2Transfer program allows you to get your basics close to home and transfer with ease for a fraction of the cost of other colleges. Choose the academic program that best fits your needs.