The University of Southern California (USC) has established a Workday Financials deployment program covering our academic enterprise as well as our hospitals. This program is critical to USCâs overall goals to improve administrative efficiency. Workday Financials will be paired with the existing Workday HR and Payroll solutions implemented in 2013.Â
We are currently seeking a Technical Portfolio Manager to join our Workday Financials deployment program team. The Technical Portfolio Manager will be responsible for directing the technical workstream for both the Workday HCM Optimization, and the Financial Transformation. This includes (but not limited to) data conversion, integration development and management, application security, application reporting, and managing outward technology relationships with ITS and our Health Systems IT. The successful candidate will be responsible for forming business relationships with customers, partners, and key stakeholders, and ensuring alignment with organizational business strategies; including: identifying opportunities for maximizing value delivered by measuring portfolio progress, evaluating needs, and mitigating risk.
ITS is committed to providing information technology services and support to the university. ITS provides essential, university-wide services such as:
Enterprise information systems
University wired and wireless networks
This is a fixed-term position with an anticipated end date of December 31st, 2021. Please note that this is a full-time role eligible for benefits, including medical, dental, and vision plans.
What Youâll Do:
Responsible for overseeing portfolios, leading the planning, development, implementation, and organization of ITS enterprise projects, initiatives, and programs. Forms business relationships with customers, partners, and key stakeholders, and ensures alignment with organizational business strategies. Tracks expertise, workloads, and bandwidth of all ITS staff and teams, aligning initiatives with staff needs and capacity.
Leads routine status meetings to study, identify, and mitigate risk. Monitors project updates, manages change requests, and escalates disruptions and dependencies to leadership, as necessary. Develops key performance indicators (KPI) and closely tracks metrics to evaluate benefits realized
Accountable for executing deliverables for the Enterprise Portfolio Management Office (EPMO) and the university. Identifies opportunities for maximizing value delivered by measuring portfolio progress, evaluating needs, and mitigating risk. Supports governance structures, timelines, and steering committees, prioritizing and sequencing projects effectively and in alignment with the university's strategic objectives
Ensures strategies and sponsorship of portfolios, programs, and projects are defined and achieved. Oversees the use of resources across projects, monitoring and reporting on scope, budgets, targets, and schedule. Collaborates with ITS leaders, customers, partners, and key stakeholders to develop strategic portfolio management roadmaps
Develops and implements portfolio management plans for innovation, customer satisfaction, methodologies, and compliance. Defines and gains alignment on project success criteria and business benefits. Builds and presents business cases and risk assessments. Delivers performance management analysis to identify investment performance (e.g., cost, schedule) against planned accomplishments through coordinated project audits and reviews
Manages ambiguity and influence as a change agent, utilizing leading portfolio management practices to drive continuous improvement and provide guidance for project planning. Proactively experiments with new ideas and approaches, identifying and leading team process improvements. Provides expertise and thought leadership regarding execution and value optimization, and effectively promotes individual staff and team performance
Aids the cultivation of an inclusive environment and a culture of trust and transparency, sharing information broadly, openly, and deliberately. Builds and maintains collaborative relationships with diverse groups of peers, team members, and leadership. Actively embodies ITS values and behaviors (e.g., accountability, ethics, best-in-class customer service)
Collaborates with team members and management, implementing effective solutions to support the Enterprise Project Management Officeâs vision. Maintains currency with technology, standards, and best practices. Supports process improvement efforts within the team and across the ITS organization
Performs other related duties as assigned or requested. The university reserves the right to add or change duties at any time
The Must Haves:
Bachelorâs degree; combined experience/education as substitute for minimum education
10 years' demonstrated program management experience
Proficiency with portfolio project management (PPM) tools such as Smartsheet, MS Project, and ServiceNow
Experience as a portfolio manager or program director in a technical environment, including those regarding IT infrastructure, enterprise architecture, security, cloud, SDLC, applications, DevOps, data governance, analytics, and/or other related fields
Extensive experience developing high-performing teams, providing mentorship and stewardship to encourage career development and growth
Exceptional organizational and data analysis skills, creating, preparing and presenting reports to senior management
Experience planning, scheduling, and managing budgets, able to prioritize between immediate needs and long-term objectives
Advanced proficiency with Microsoft Excel, Word, PowerPoint, SharePoint, and other relevant Office applications
Excellent written and oral communication skills, able to work with and guide managers, technical, and non-technical staff, and manage diverse cross-functional teams
Exemplary interpersonal skills, developing positive working relationships and strong rapport with team members and various stakeholders
The Nice to Haves:
Bachelor's degree in business administration, computer science, information technology, or relevant field
Project Management Professional (PMP), Program Management Professional (PgMP), Portfolio Management Professional (PfMP), Agile Scrum, Lean Six Sigma, ITIL, and/or Organizational Change Management (OCM) certifications
Experience in IT and/or project management
Come and join the Workday Financials deployment team â a team that works as trusted partners shaping an environment of innovation and excellence for the university.
Minimum Education: Bachelor's degree, Combined experience/education as substitute for minimum educationMinimum Experience: 10 yearsMinimum Expertise: Ten years' demonstrated program management experience.Proficiency with portfolio project management (PPM) tools such as Smartsheet, MS Project, and ServiceNow. Experience as a portfolio manager or program director in a technical environment, including those regarding IT infrastructure, enterprise architecture, security, cloud, SDLC, applications, DevOps, data governance, analytics, and/or other related fields. Extensive experience developing high-performing teams, providing mentorship and stewardship to encourage career development and growth. Exceptional organizational and data analysis skills, creating, preparing and presenting reports to senior management. Experience planning, scheduling, and managing budgets, able to prioritize between immediate needs and long-term objectives. Advanced proficiency with Microsoft Excel, Word, PowerPoint, SharePoint, and other relevant Office applications. Excellent written and oral communication skills, able to work with and guide managers, technical, and non-technical staff, and manage diverse cross-functional teams. Exemplary interpersonal skills, developing positive working relationships and strong rapport with team members and various stakeholders.
Internal Number: REQ20084005
USC is the leading private research university in Los Angeles—a global center for arts, technology and international business. With more than 47,500 students, we are located primarily in Los Angeles but also in various US and global satellite locations. As the largest private employer in Los Angeles, responsible for $8 billion annually in economic activity in the region, we offer the opportunity to work in a dynamic and diverse environment, in careers that span a broad spectrum of talents and skills across a variety of academic and professional schools and administrative units. As a USC employee and member of the Trojan Family—the faculty, staff, students, and alumni who make USC a great place to work—you will enjoy excellent benefits, including a variety of well-being programs designed to help individuals achieve work-life balance.