Administrative/Support, Information Technology, Project/Program Management/Planning, Staff/Administrative
As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem solving skills and dedication to build stronger minds and a healthier world.
UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits and natural beauty. All of which has allowed the UW to be nationally recognized as a “Great College to Work For” for six consecutive years.
UW Information Technology (UW-IT) is the central information technology organization for the University of Washington, responsible for strategic planning, oversight, and direction of the UW’s IT infrastructure, resources, and services.
ITI is responsible for designing, building and operating the University’s Wired and Wi-Fi networks and Telecommunications services, bringing together network architecture, engineering, operations and support teams.
Operations within UW-IT ITI, oversees the Network Operations service, Network Implementation, and Network Operations Engineering teams. This unit provides 24x7x365 support for the University, UW Medicine, Pacific Northwest Gigapop, and the state K-20 Education network. Additionally, this unit activates network/phone ports, installs switches/wireless access points/routers, and monitors and maintains functionality to over 20,000 devices 7x24x365.
UW-IT has an outstanding opportunity for a Network Engineer.
This position works in the Network Operations Engineering group and primarily exists to support the State of Washington K-20 Telecommunications Network: monitor and troubleshoot network problems, work with providers to resolve connectivity issues, assist in the production of availability reports, to perform statistical problem analysis, and ensure the customer contacts and operational state are correctly recorded.
This position requires knowledge of the OSI 7-layer model and experience with the following network technologies and protocols:
Layer1: Ethernet, Wi-Fi, T1/T3, Optical transports such as DWDM
Layer2: Ethernet, Wi-Fi, VLANS, LACP, MLPPP
Layer3: IPv4, IPv6, OSPF, BGP, MPLS, Multicast
Other: SNMP, VOIP, DHCP, DNS, Routing and number registries
Bachelor’s Degree in Computer Science or Engineering or related field or equivalent experience.
Minimum of three years’ experience network troubleshooting and incident management in a large and complex network environment.
Demonstrated excellent written/oral communication skills, technical documentation skills, user liaison skills and personal interaction abilities.
Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.
Demonstrated expertise in contemporary network technology including knowledge of:
Thoroughly proficient with Ethernet-TCP/IP concepts.
Familiarity with fiber optic cable, layer 2 switching, to include vlanning.
Experience with firmware evaluation and bug investigation.
Demonstrated understanding of interconnection and troubleshooting techniques for LAN hardware including L3 routers, L2 switches, hubs, and wireless access points. This includes familiarity with network-level protocols such as snmp, dhcp, as well as complex configurations involving vlans.
Experience with highly disciplined debug methodology, including paying close attention to detail, maintaining detailed configuration and testing documentation.
Demonstrated excellent written/oral communication skills, technical documentation skills, user liaison skills, and personal interaction abilities.
Experience evaluating technologies and dealing with vendors.
Experience with JUNOS.
Experience with VoIP networks.
Ability to work independently as well as part of a team.
Demonstrated project management skills.
CONDITIONS OF EMPLOYMENT:
Open office environment.
This is an essential position and required to report to work remotely when UW suspends operations.
Must be able to lift 40 pounds overhead, this may include lifting above the head. Must use proper lifting techniques.
Must be able to work in confined spaces such as ceilings or raised floors.
Must be willing to be on-call and work off-hours in the event of an emergency or planned work.
Application Process: The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Work Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment you will be prompted to do so the next time you access your “My Jobs” page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergraduate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.