Department: IT Infrastructure Services

Employment Type: Full Time

Job Category: Professional Administrative

Major Work Characteristics :

Responsible for the engineering, development, maintenance, and repairs to network infrastructure and its monitoring and maintenance components. Implements technical aspects of risk management and technical projects and/or process development. Documents network infrastructure, operations concepts, specifications, and requirements including resources. Advises management on technical aspects of the strategic network planning process. Coordinates efforts of technicians; mentors, coaches, and guides the team to stay motivated and accomplish tasks. Provides direction and communicates expectations throughout project life cycle. Performs industry research and maintains extensive knowledge of relevant networking technologies, industry best practices, tools, procedures, and protocols.

Minimum Qualifications:

Bachelor’s degree from an accredited 4-year higher education institution. Demonstrated competency in networking technology services deployment in a 500 user or more business environment; ability to successfully work independently with clients and technical support personnel; excellent understanding and working knowledge of common business technology platforms, operating systems, security practices, networking, authentication, and services deployment and integration; excellent problem solving abilities in complex technology environments; stated flexibility and verified punctuality regarding work schedule; clearly communicates in an understandable, polite, and professional manner at all times, and to all stakeholders, both technical and non-technical; develops strong organizational skills and ability to multi-task, and think