Under the leadership of the Associate Director of Sexual Violence Response Direct Services, the Survivor Advocate will provide confidential and comprehensive survivor-focused services and resources to survivors of sexual, gender-based and intimate partner violence; stalking; sexual and street harassment. Additional responsibilities include: Direct crisis intervention, advocacy and support services; providing rights and options in accordance with federal, state, and local laws and regulations (civil and criminal), and campus policies. Serve as a general resource, advocate and referral agent for students seeking sexual assault, intimate partner violence and stalking information and services. Provide round-the-clock, on-call crisis support year round in a shared rotation amongst the Survivor Advocate staff. Coordinate campus and community resources to support students who have experienced sexual assault, intimate partner violence and related abuse. Collaborate with other departmental colleagues to support the success of SVR activities including community education, outreach efforts and special events.
Responsible for providing crisis intervention/immediate aid, options, advocacy referrals, information, and psychoeducation to students of the University community who experience crime, violence or abuse. Provide emergency assistance in the immediate aftermath of violence, abuse or traumatic experience; and necessary short-term support and related follow up services to alleviate the trauma associated with the survivor's experience.
Maintain confidentiality under New York Public Health Law, and maintain a confidential database (CRISIS/Confidential Response Intervention and Support Information System) and accurate records of services and referrals to ensure comprehensive quality care for survivors.
Share responsibility for rotating 24-hour on-call shifts for the purpose of providing crisis intervention, options, advocacy, medical and legal information, accompaniment, and immediate safety to students who identify as survivors of trauma, violence or abuse. As part of the 24-hour on-call rotation, the Survivor Advocate is required to report to campus, hospital emergency departments, law enforcement agencies, court houses, etc. on short notice for extended periods of time in response to emergency and critical incidents related to students' experiences of sexual assault, intimate partner violence, stalking, and abuse.
Responsible for on-going individual case management, assessment to identify both immediate and long-term needs, rights, options and appropriate referrals for survivors.
Provide criminal/civil justice advocacy and support services including orientation and accompaniment for the making of police reports, forensic medical exams, interviews, court filings and hearings (including injunctions/orders of protection), and all facets of the trial process (including depositions, trial, victim impact statements, sentencing, release procedures).
Coordinate cases, serving as a liaison between the survivor, law enforcement, public safety, Title IX staff, social services, community-based organizations, professors, other campus departments and officials, employers, landlords, and other agencies. Provide consultation to faculty, staff and administration regarding individual students, policies and procedures.
Working Hours: Required to participate in a 24-hour year round on-call rotation (a minimum of 4 days per week participation). Normal Business Hours - In general, 9:00 a.m. - 5:00 p.m. Monday-Friday. After-Hours - Defined as 5:00 p.m. - 9:00 a.m. Monday-Friday, and 12:00 a.m. - 11:59 p.m. holidays and weekends.
On-Call - Being available during scheduled rotation 24/7 for crisis counseling calls and in-person response. In cases where on-site support is required, staff is expected to respond within a reasonable period of time.
ADA Compliance: Physical Ability: tasks involve extended periods at work station or keyboard. Tasks involve commuting primarily, but not exclusively in Manhattan at various hours of the night or day. Tasks involve working a flexible schedule that will include evenings, weekends, and holidays.
Sensory Requirements: verbal and written communication is required. Tasks may involve exposure via sight and smell of bodily fluids, evidence bearing clothing and visible injuries. Tasks involve listening and responding to intimate physical knowledge of violence, crime or abuse against a student.
Environmental Factors: tasks may involve contact with angry or potentially violent individuals. Tasks may involve contact with individuals with known and unknown diseases. Tasks may include contact with individuals under the influence of either legal or illegal substances.
Bachelor's degree and three years' experience required.
Training in sexual assault and intimate partner violence.
Demonstrated knowledge of support and reporting options for victims/survivors, including emergency department protocol and criminal justice system.
Experience in providing effective crisis intervention, advocacy, referrals, and psycho-education to primary and secondary survivors of violence, crime or abuse.
Demonstrated ability to remain calm and respond to individuals in crisis and emergency situations; and handle graphic and sensitive situations.
Ability to work independently and make decisions in accordance with established policies and regulations.
Requires excellent written and oral communication skills.
Must be well organized and detail oriented, with ability to multi-task and prioritize competing demands.
Demonstrated ability to work in multi-racial environment with commitment to social justice.
Ability to work a non-traditional schedule and respond to call outs when assigned to 24-hour on-call coverage.
Master's or advanced degree.
Experience in victim/survivor advocacy, sexual assault first-responder, crisis intervention, crisis counseling, and maintaining the highest level of confidentiality strongly preferred.
Familiarity with on and off campus support, reporting/adjudication options and NYC service providers.
Experience working in a complex organization with an understanding of larger institutional goals and objectives.
Knowledge of the Department of Education's Office of Civil Rights/Title IX, VAWA/Clery Act, The White House Task Force to Protect Students from Sexual Assault, and law enforcement and court procedures (criminal/civil).
Ability to foster positive and productive relationships with all campus constituencies including students, administrators, faculty, and staff.
Experience working with college students and a strong interest in higher education.
Equal Opportunity Employer / Disability / Veteran
Columbia University is committed to the hiring of qualified local residents.
Internal Number: 505325
About Columbia University
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