Unit-Specific Responsibilities Â 1) Provides vision, strategy, and exercises significant judgement and decision making related to the daily operations of the Office of the University Registrar in the areas of curriculum management, academic scheduling, classroom development, renovations, stewardship, and course evaluations. Â Â 2) Collaboratively defines short and long-range objectives and priorities for unit by providing vision, strategy, and direction for key functions.Â 3) Serves as primary resource for business processes and policy decisions as they relate to specific portions of system modules; evaluates, recommends, and approves changes to system processes, and serves as primary point of contact with vendors. 4) Supports University-wide planning through the development and implementation of facility and technology renovations/rehabilitation and standardized improvements of instructional space.Â 5) Works closely with Associate Provost for Planning on the analysis of classroom utilization, capital improvements for learning spaces and makes recommendations that support University enrollment planning and academic unit priorities. 6) Develops appropriate recommendations for the implementation and maintenance of technology applications, and identifies, negotiates and manages relationships with outside vendors. 7) Leads development of curriculum management business practices, technology and other changes that may improve workflow and functionality, analyzes current and future system needs. 8) With an understanding of University policies and procedures, resolves complex, high-profile and sensitive issues pertaining to faculty and students by reviewing and seeking approval for exceptions to them; defines purpose and process for ongoing exceptions to routine procedures. 9) Participates and leads University-wide campaigns and initiatives; serves as a liaison and representative to University community on behalf of the Office of the University Registrar. 10) Manages the creation and maintenance of procedural, policy, on-line knowledge base and manual aides, resolves and approves changes. 11) Develops and implements outreach efforts to departments, faculty, and students; identifies, manages relationships, and negotiates with external and internal partners. 12) Recruit, hire, train, supervise, counsel, and evaluate staff including a team of one assistant registrar, two union and one non-union staff member. 13) Directs curriculum-related processes, course and curriculum approval workflows, course catalog updates, and auditing of curriculum-related data; partners on establishing clear channels for degree audit program updates and the College Catalog and Graduate Announcements; meets with faculty members, divisional and department officials, deans of students, and others involved in the curricular process to assist in the development of consistent policies and best practices.Â 14) Sets the strategic vision for the main principles of curriculum management (course management, class scheduling) in partnership with related faculty members, the College, Schools, and Divisions, curriculum committees, and Provostâ™s Office. Â 15) Leads the discovery and development of an interactive academic/administrative curriculum management system, including system and process design, functionality, training, documentation and University release.Â 16) Represents the Office of the University Registrar on curricular process related committees and work groups; develops short and long-term campus curriculum and scheduling goals.Â 17) Leads the team responsible for maintaining the University's schedule of classes, room assignments, course catalog prerequisites, general education and other course requirement lists, standard reports, and development of the quarterly final exam schedules.Â 18) Responsible for ensuring adherence to academic policy and university guidelines in the timely and accurate development of class offerings and assignment of classroom space.Â 19) Leads the team responsible for responding to academic requests for classrooms/spaces on campus.Â 20) Evaluates effectiveness of existing procedures and policies and develops improvements in the class scheduling operation and functions; conduct regular audits of course/class data within the student information and class scheduling systems.Â 21) Organizes and leads regular workshops with departmental administrators to update and train on new policies, procedures or technical applications pertinent to course and classroom scheduling.Â 22) Creates and convenes a scheduling review and assessment group, and actively participates as a member to inform discussions with course/classroom scheduling expertise and best practices. 23) Develops requirements to generate reports for diagnostic error reduction and for streamlining processing. 24) Serves as the University technical expert for the event scheduling tool, Ad Astra. 25) Continuously reevaluates Ad Astra setup to accurately reflect evolving departmental business practices and institutional scheduling goals. 26) Devises creative solutions to maximize classroom space utilization. 27) Provides exemplary customer service to all scheduling constituents. 28) Central point of contact for the programming, design, construction, maintenance, and daily stewardship of 200 classrooms; primary department contact for internal and external contacts, IT audiovisual services, Facilities, capital budget for instructional space, and procurement. 29) Collaboratively lead the continuous improvement of instructional standards for furniture, equipment, maintenance and stewardship.Â 30) Partner with IT Services, Facilities, academic units and University leadership to establish annual priorities for classroom improvements; partner with academic units, Facilities and IT Services to coordinate academic and event activities in concert with improvements.Â 31) Negotiate contracts, service agreements, and develop requests for proposal and coordinate bid processes.Â 32) Accountable for prioritization and allocation of annual capital expenditures. Â 33) Directs the administration of the quarterly online course evaluation process for College courses 34) Ensures timely review and publication of results, including the review of sensitive content. 35) Works with the academic departments, the College, IT Services and the University Registrar to research best practices and continuously improve the application and overall review process for students and faculty.
Unit-Preferred Competencies 1) Proficient in the functional use of student information systems, in particular PeopleSoft Campus Solutions (or similar student information system). Â 2) Bring a wealth of knowledge of current best practices with regards to registrar duties of a complex higher education institution, including policies and protocols for protecting and maintaining the security and integrity of student information and compliance issues. 3) Experience successfully implementing and improving administrative processes. 4) Adaptable to changing needs, circumstances, and opportunities while remaining committed to continuous assessment and process improvement. 5) Demonstrate strong leadership abilityâ”must truly lead and inspire, not merely manage, others. 6) Provide collaborative leadership with faculty, students, and staff to implement policy with judgment and flexibility.Â 7) Use information technology effectively. Â 8) Experience working within a complex, decentralized university environment. Â 9) Adapt successful practices from other institutions.Â 10) Must be very collaborative with regards to decision-making and relationship building â” be a consensus builder and able to work with many stakeholders throughout the institution. 11) Be a facilitator of change with the capacity to build alliances and bring others onboard with new initiatives. 12) Enjoy the human dimension of creating and building relationships across campus. 13) Possess strong interpersonal skills and be comfortable maintaining a highly visible and engaged role by actively working with a wide variety of constituents.Â 14) Couple vision with strong analytical and data-driven skills.Â 15) Possess excellent communication and active listening skillsâ”able to communicate effectively up, down, and across the institution with ease. 16) Support staff development and demonstrate a record of building successful and resilient teams. 17) Possess a strong customer service orientation and exhibit respect to students, staff, academic leaders, and faculty in the execution of duties. 18) Value professional development for self and staff. 19) Set a professional and personal example for direct reports, colleagues, and superiors by being a hard-working, dedicated professional of impeccable integrity and high ethical standards that engenders trust in others. 20) Be data driven and have the ability to measure progress against stated goals and objectives. 21) Possess a combination of big-picture thinking and the ability to manage a critical office operation on a day-to-day basis.Â
Preferred Qualifications Education
1) Masterâ™s degree.Â
Experience 1) Minimum of seven years of leadership experience in a registrarâ™s office or related university area working with academic information and overseeing academic operations.
Required Documents 1) Resume 2) References
NOTE: When applying, all required documents MUST be uploaded under the Resume/CV section of the application.
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