Essential Functions: Work with customers to define the business problem and desired outcomes;Research and analyze the problem by evaluating the work flow, interviewing employees, or investigating practices in other units or industry;Develop recommendations on alternative approaches, determining the cost impact and long-term viability of solutions;Evaluate systems requirements and conduct feasibility studies to determine hardware/software requirements, development costs, information flow, and the like; Prepare detailed project plans outlining the steps and timetables for completion, monitor project progress, and submit status reports;Design structured test scripts, review unit and systems test results, and make adjustments where necessary;Develop project documentation including detailed functional specifications for technical development staff, operational documents, and the like; andWork with the customer to implement the system, providing technical guidance and training on procedures to ensure a smooth transition.
Qualifications: Broad understanding of information technologies and of their use and applications;Strong knowledge of business practices and theories including a sound understanding of the functional area supported;Skill in working with customers at all levels to define problems, identify solutions, and facilitate change;Skill in the use of systems analysis methodologies and tools including analyzing complex problems and breaking them down into logical parts;Skill in oral and written communication including the ability to effectively lead group sessions and translate technical issues into business terminology; andAbility to communicate effectively and appropriately on a business, semi-technical, or highly technical level as required.Sound knowledge of business practices typically acquired through formal education and one to two years of direct experience in a business discipline;Basic understanding of information technology tools and technologies typically gained through either formal education or experience working with information systems; andDemonstrated ability to work effectively with customers and technical staff in a liaison role.
Internal Number: 76_207525
About Wayne State University
Founded in 1868, Wayne State University is a nationally recognized metropolitan research institution offering more than 400 academic programs through 13 schools and colleges to nearly 32,000 students. Wayne State?s main campus in Midtown Detroit comprises 100 buildings over nearly 200 acres; its five extension centers offer higher education to people throughout Southeast Michigan. Wayne State is dedicated to preparing students to excel by combining the academic excellence of a major research university with the practical experience of an institution that by its history, location and diversity represents a microcosm of the world we live in. Reflecting its location and the excellent international reputation of its graduate schools, particularly in the sciences, Wayne State boasts the most diverse student body among Michigan?s public universities. Its students represent 49 U.S. states and more than 60 countries.