Provides direction in reviewing & recommending policy & procedure designed to enhance operational excellence of a program/project in order to ensure success. Ensures the effective, compliant, & efficient daily management of all operational, financial, & business functions in support of the business area's mission & in coordination with central offices such as HR, Budget, Facilities, IT, & Provost. Represents program/project on internal & external administrative affairs by recommending alternatives & suggestions.
The program/project is summarized below. (Definitions: Program: plan or system of taking action toward a goal. Project: planned actions with specified beginning & end.)
The mission of the Mental Health Services & Policy Program (MHSPP) is to provide research, evaluation, outcomes management, technical assistance and training that helps improve the lives of individuals and families that receive publicly funded mental health services. MHSPP faculty, staff, and graduate students have clinical expertise in mental health and child welfare services delivery, expertise using large administrative databases to analyze mental health and child welfare services research questions, and strong working relationships with state and federal policymakers and providers in mental health and child welfare. Our research and evaluation projects involve collaborators within Northwestern and at other institutions across Chicago and the nation. We have a shared commitment to improving the lives of youth and families who interact with public mental health and child welfare systems.
Areas of responsibility:
Oversees & ensures that day-to-day operations are appropriately managed, efficient and effective.
Develops, maintains & reports on quantitative and qualitative performance measures.
Oversees documentation of agreements between NU and partner organizations, ensuring that agreements are completed, appropriately reviewed, approved, and adhered to by all parties.
Acts as liaison to IT to ensure technology systems are properly installed & maintained & meet the informational, analytical & computing needs of users.
Ensures necessary hardware, software & network infrastructure services are appropriated from central or internal IT.
Issues work order requests for maintenance, repairs & upgrades.
Communication, Outreach & Recruitment
Identifies opportunities and strategies for short- and long-term growth & expansion.
Applies HR policy to maximize effectiveness of HR administration to meet strategic plan objectives.
Researches competitor, and state-of-the art developments to enhance, improve, and innovate program curricula and delivery to better meet goals & objectives.
Coordinates with program/project sponsors on the delivery of all onsite instruction and provision of logistical support.
Recruits, trains and assigns faculty/instructors to teach programs.
Supervises creation of components, including curriculum development, lectures, conferences, seminars, support groups, etc.
Oversee development and implementation of new program/project initiatives.
Manages relationships with partners, foundations, etc. and coordinates logistical support
Continually assesses and innovates program/project to achieve educational goals.
Develops strategy for program/project growth and expansion.
Manages development & implementation of processes & procedures for IRB and state sole source mechanisms.
Manages compliance with all applicable federal, state, local & NU laws, regulations, policies & procedures.
Develops the creation &/or implementation of associated training.
Manages & implements strategic plans.
Reviews plans, meets with leadership & key faculty & staff.
Provides advice & counsel & recommends changes & improvements to functional operations to better meet organizational needs & objectives.
Performs other duties as assigned.
Successful completion of a full 4-year course of study in an accredited college or university leading to a bachelor's or higher degree; OR appropriate combination of education and experience.
2 years program/project administration or other relevant experience.
Minimum Competencies: (Skills, knowledge, and abilities.)
Knowledge of Microsoft Suite including Powerpoint and Excel
Northwestern University is an Equal Opportunity, Affirmative Action Employer of all protected classes, including veterans and individuals with disabilities. Women, racial and ethnic minorities, individuals with disabilities, and veterans are encouraged to apply. Hiring is contingent upon eligibility to work in the United States.
Internal Number: 37780
About Northwestern University
Northwestern University is a major private research university with 12 academic divisions located on three campuses in Evanston, Chicago, and Education City in Doha, Qatar. We have approximately 2,500 full-time faculty members, 17,000 graduate and undergraduate students, and over 5,700 full and part-time staff. Northwestern University combines innovative teaching and pioneering research in a highly collaborative environment. It provides students and faculty exceptional opportunities for intellectual, personal and professional growth.