Job Title: Administrative Coordinator - Academic Advisement Center
Job ID: 21448
Location: John Jay College
ABOUT JOHN JAY COLLEGE
John Jay College of Criminal Justice is a senior college of the City University of New York (CUNY) led by President Karol V. Mason and an internationally recognized leader in educating for justice. John Jay is a federally designated Hispanic-serving institution, it is ranked third in the nation in Black student success, and it is a top ten institution for promoting student social mobility. John Jay is proud to serve a diverse and dynamic student body of 15,000 students that includes nearly fifty percent students who are first in their family to attend college as well as students who are immigrants, from low-income families, or from other historically underrepresented groups.
The College participates in the doctoral programs of the Graduate Center of the City University of New York and offers bachelor's and master's degrees in traditional criminal justice-related fields of study as well as in a robust portfolio of liberal arts and sciences programs that highlight themes of justice across the arts, sciences, humanities, and social sciences. John Jay College seeks staff and faculty members who thrive in multicultural academic environments and are committed to access and excellence in higher education.
Reporting to the Peer Advisor Program Coordinator, the Administrative Coordinator will have oversight of the Academic Advisement Center's (AAC) busy reception area.
In addition to the responsibilities listed in the CUNY Title Overview, this position will also require:
Ability to prioritize and work accurately in fast-paced environment, managing multiple assignments and projects simultaneously, and following through on issues in a timely manner.
Managing the reception area in the AAC and maintaining a welcoming environment and well organized front desk.
Responding in a supportive and efficient manner to inquiries from students, parents, faculty, staff, and the public with referrals, appointments, general resources, and information within the limits of FERPA (Family Educational Rights and Privacy Act) and college policy.
Coordinating communication among all of the AAC staff and all student employees including managing onboarding paperwork and student staff schedules & timesheets.
Support staff members in AAC by assisting with special projects and requests as needed.
Bachelor's Degree required.
Two years of experience working in a higher education setting preferred.
Knowledge of Spanish language a plus.
Experience interacting with a diverse student population.
Excellent customer service, interpersonal and communication skills (both verbal and written).
Ability to maintain confidentiality and professionalism.
Previous experience in planning and coordinating special events as well as familiarity with student information systems preferred.
CUNY TITLE OVERVIEW
Supports projects, initiatives, and activities that impact an academic or administrative department.
Manages basic office functions such as communications, meeting schedules, work plans, staff assignments, and distributing information.
Collects data for, prepares, and distributes reports and presentations using word processing, spreadsheet, and presentation software.
Updates office databases, lists, and files to ensure completeness and accuracy; maintains current information on department web site(s); maintains department archives and collections.
Conducts internet and/or database research and performs basic systems queries to locate information related to department activities.
Maintains department fiscal plans and budgets; assists in budget administration and invoice processing.
Provides basic information, instructions, and materials as requested by students, faculty, and others who contact the department.
May supervise office staff and student workers.
Performs related duties as assigned.
Job Title Name: Administrative Coordinator
Assistant to HEO
COMPENSATION AND BENEFITS
$39,282 - $44,308. Salary commensurate with education and experience
CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.
HOW TO APPLY
If you are viewing the job posting on John Jay College website or in CUNYfirst, please select the "Apply Now" button. If you are viewing the job posting on any other website, please follow the instructions below:
-Go to www.cuny.edu and click on "Employment"
-Click "Search job listing"
-Click on "More options to search for CUNY jobs"
-Search by Job Opening ID number (Job ID 21448)
-Click on the "Apply Now" and follow the instructions
Once you have registered or logged in with your user name and password, upload your cover letter, resume, and the names and contact information of three professional references as one document.
Review of resumes to begin December 9, 2019.
Posting closes on December 23, 2019.
JOB SEARCH CATEGORY
CUNY Job Posting: Managerial/Professional
EQUAL EMPLOYMENT OPPORTUNITY
CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.
Internal Number: 21448
About John Jay College (CUNY)
John Jay College of Criminal Justice is a senior college of the City University of New York (CUNY) and an internationally-recognized leader in educating for justice. John Jay is a federally designated Hispanic-serving institution, it is ranked third in the nation in Black student success, and it is a top ten institution for promoting student social mobility. John Jay is proud to serve a diverse and dynamic student body of 15,000 students that includes nearly fifty percent of students who are first in their family to attend college as well as students who are immigrants, from low-income families, or from other historically underrepresented groups.