Reporting to the Dean of the Graduate School of Education and Counseling, the Director of Graduate Admissions manages the School’s admissions process. The Director is responsible for developing, implementing, and leading the Graduate School’s strategic recruitment efforts. The Director assesses and interprets recruitment data, provides reports to guide recruitment efforts, facilitates (staffs or attends) recruitment events, leads digital and online recruitment efforts, supports applicants throughout the admissions process, and provides leadership for the Admissions Office. In collaboration with the Director of Communications and program faculty, the Director of Admissions develops and implements a strategic communication and outreach plan.
Create and implement effective recruitment strategies based on data analysis, in-depth knowledge of programs, and Graduate School mission and market position.
The primary responsibility of the position is to develop, implement, and execute strategic recruitment plans for all Graduate School programs. Efforts should be guided by program-specific enrollment goals, market/demand analysis, and other relevant data analytics.
Monitor and analyze application and enrollment patterns to refine and improve strategy and tactics over time. Utilize data and performance indicators to make improvements through collaboration with program faculty and senior staff.
Produce reports of outreach efforts in progress, as well as historical, to guide recruitment efforts and make progress toward the achievement of Graduate School enrollment goals.
Provide leadership and data analysis related to recruitment for diversity.
Lead recruitment and outreach efforts to achieve enrollment goals, in collaboration with program faculty and administrative offices in the Graduate School and other College offices.
Manage the SLATE CRM, including all processes related to admissions management, reporting, and staff support. Develop strategies to leverage system capabilities to meet targeted graduate recruitment goals and expand outreach to new markets.
In coordination with other departments, identify and implement strategic digital and online recruitment strategies.
Plan, manage and attend on and off-campus recruitment events, including participation in graduate fairs, career fairs, individual school visits, online recruitment, and information sessions.
Counsel prospective and current applicants during the admissions process, providing information, encouragement, and support for each applicant’s transition to graduate study. Advise and mentor prospective students in choosing programs and degrees that best serve their future career aspirations.
Collaborate with Lewis and Clark’s Financial Aid Office to facilitate communication, provide accurate and timely information, and provide support for matriculating students.
Manage scholarship award process and reporting.
Manage recruitment and communications through SLATE CRM and work with the Graduate School Director of Communications in support of strategic communications plan.
Strategically leverage SLATE CRM to elevate the number and quality of interactions with prospective students, demonstrably increasing both number of applicants and final yield.
Collaborate with the Graduate School’s Director of Communication to create and implement a robust communication plan that effectively provides potential applicants with information about Graduate School programs, reaches new and diverse populations from which to recruit, and supports messaging that aligns with the Graduate School’s mission.
Work effectively and proactively with departments and programs to stay current with developments in the professional fields served by the Graduate School, as well as with new opportunities that might arise for expanded programming.
Manage Graduate Admissions Office and work with senior administrative staff to achieve enrollment goals and support the transition of new students into their programs.
Manage the daily operations of the Graduate School’s Admission Office, including application processing, admissions event planning, external communications, interactions with graduate faculty, and on-campus visits of prospective students.
Responsible for hiring, training, coaching, and providing professional development direction for Admissions Office staff.
Facilitate the Graduate Admissions Committee, which includes department chairs and faculty representatives, and serve on the Deans Advisory Council. Work closely with the Financial Aid Office, IT, and Business Office to provide a seamless student admissions experience. Participate in campus-wide Colleague and SLATE user groups.
Bring innovative ideas and collaborative perspective to meetings of senior administrative leadership staff and to strategic planning efforts.
A bachelor's degree from an accredited institution; master’s degree preferred.
At least five years of progressively responsible admissions experience, including strategic communications, recruitment planning, and implementation. Graduate-level admissions experience desirable.
Experience successfully managing and implementing admissions processes to meet or exceed enrollment goals.
Excellent supervisory and leadership skills. Highly effective communicator with the capacity to work with a wide range of professional colleagues.
Experience with strategies to enhance digital recruitment and marketing techniques, confident in acquiring new technology skills, and independent problem-solver.
Ability to apply the Graduate School of Education and Counseling’s social justice mission to the admissions process in order to foster a diverse, equitable, and inclusive student body and academic experience.
Familiarity with SLATE CRM or other customer relationship management software.
Demonstrated use of analytics for reporting and making data-informed decisions.
Ability to learn and effectively articulate the value and benefits of the array of programs in the Graduate School, its mission, and the opportunities it offers.
Knowledge of trends, challenges, and opportunities in the professional fields served by the Graduate School, along with an awareness of the competitive landscape and emerging factors influencing application and enrollment patterns.
Ability to work flexible hours, travel to recruitment events, and adjust work schedule according to admissions cycles and needs of programs.
About the Institution:
Nestled among towering trees and trillium-lined creeks, Lewis & Clark College is located in Portland, Oregon—the vibrant city that the New York Times calls “one of our national capitals of cool.”
Lewis & Clark College is a private institution with a public conscience and a residential campus with global reach. It’s a place where ideas are explored and problems are solved through interdisciplinary and global perspectives; where new knowledge is generated through collaborative faculty-student research and inquiry. The institution offers an education built from the time-tested elements of careful study, original research, and spirited debate. Lewis & Clark College serves 3,200 students in three schools—the College of Arts and Sciences, the Graduate School of Education and Counseling, and the Law School. With a strong foundation in international programs, outstanding science programs, a top-ranked environmental law program, world-class graduate teaching, and a distinguished faculty—the institution is at a moment of great opportunity. The 2017-18 academic year marked the celebration of the College’s 150th anniversary. Equally important, the institution is poised for a bright future under the leadership of its energetic President, Wim Wiewel.
About the Graduate School of Education and Counseling:
The Lewis & Clark Graduate School of Education and Counseling offers graduate degree, licensure, certificate, and endorsement programs for prospective and practicing teachers, PK-12 education leaders, school counselors, school psychologists, student affairs professionals in higher education, addiction counselors, licensed professional counselors, marriage, couple, and family therapists, and art therapists. Students are diverse in age, culture, income, sexual orientation/gender identity, prior experience, and educational background. Social justice, equity, and access are core values of the graduate school and deeply integrated throughout every aspect of its programs. Students choose the Graduate School at Lewis & Clark for those values, as well as the small cohort model that characterizes most programs. Classes are taught by experienced scholars and practitioners with an unwavering desire to make a difference in the communities and professions they serve.
Guiding Principles of the Graduate School:
The Graduate School’s mission is rooted in a fundamental commitment to the values of social justice, equity, and access.Students at the Graduate School are preparing to work in education and counseling fields that have an extraordinary impact on the opportunities that individuals, families, and communities have to thrive and prosper. Such opportunities are not open in the same way to all people. Social systems and institutional practices can create and maintain inequities based on race, ethnicity, gender, gender identity and expression, social class, sexual orientation, ability/disability, first language/nation of origin, and a wide variety of other aspects of identity. Graduate School programs are designed to provide students with the skills, knowledge, professional dispositions, and resources necessary to oppose these forms of injustice and to expand the opportunities available to others through service in the fields of counseling and education.
Student learning, growth, and preparation for excellence and leadership in the professions is the focal point of the Graduate School’s work. The Graduate School puts student learning first by focusing on the education of the whole student, considering all that they bring to their work and all that they hope to achieve. The Graduate School challenges and supports students as they make their way through their programs of study and preparation for the professions. Graduate School faculty and staff value students’ diverse backgrounds and understand that success in achieving the community’s collective mission depends on supporting all students in achieving their goals. All decisions made at the Graduate School are connected, in one way or another, to this commitment. All efforts, in the classroom and in clinical field placements, are directed toward this goal.
Students learn and grow best in an environment that is diverse, challenging, supportive, and rich in the variety of opportunities provided for inquiry and exploration. Preparing for careers in education and counseling challenges students to reflect deeply on their past experiences, to embrace the differing perspectives of others with enthusiastic curiosity, and to devote themselves to understanding the contemporary issues and debates in their fields. Students work closely with faculty, peers, and professionals in clinical settings to build a strong academic foundation for their professional practice and to develop the competencies required to become accomplished practitioners. All aspects of the graduate experience reflect this commitment to rigorous inquiry, understanding diverse perspectives, and a shared commitment to professional growth.
Confidential review of applications will begin immediately and continue until the position is filled; parties who apply by January 10, 2020 will be given first consideration.
Please submit a PDF version of your resume, letter of interest and 1-page diversity statement upon application. The diversity statement should outline your experiences with diversity, equity, and inclusion. Those experiences can include, but are not limited to, the following: lived experience as a member of an underrepresented group; experience living and meaningfully interacting with individuals with a variety of identities; and professional development or other training in diversity, equity, and inclusion. If your experiences are different from those listed and you have a commitment to diversity, equity, and inclusion, please explain how you will manifest that commitment in this position.
The College explicitly acknowledges and affirms its conviction that diversity with respect to race, ethnicity, national origin, socio-economic background, religious orientation or spirituality, physical or sensory disability, gender, and sexual orientation on the Lewis & Clark campus provides an educational benefit for all students that can be realized only if students and education professionals from diverse backgrounds are present in significant numbers within our learning community. In creating and sustaining such a community, we engage, to the extent possible, in practices that will ensure a high degree of diversity on our campus, simultaneously meeting the highest standards of academic excellence of which we are capable.
Lewis and Clark is a private institution with a public conscience, a residential campus with global reach. Students and faculty throughout all three of Lewis & Clark’s schools—the College of Arts and Sciences, the Graduate School of Education and Counseling, and the Law School—pursue new ways of knowing by combining classic liberal learning with pioneering collaboration. Located in Portland, Oregon, the student experience is enhanced by the inspiring beauty of the college's natural setting on 137 wooded acres in Portland’s southwest hills.