Associates degree in related field. Bachelor's degree preferred. Three years of experience in a related field. Certifications may be required. A combination of education, experience, and training that would produce the required knowledge and abilities could be considered.
Nature & Purpose of Position/Usual Duties:
Performs advanced specialist and supervisory program work for Admissions and the Admissions Call Center.
Primary Responsibilities (Staff Positions Only):
Performs specialist duties. Oversees the work of assigned call center staff. Responsible for hiring, onboarding, training, scheduling, supervising and reviewing call center employees. Plans, develops, implements, coordinates, monitors, and evaluates programs or services. Responsible for translating the goals and values of the University to all categories of prospective students. Participates in activities involving the projection of the University's image to the public. Secures for the University the students who can best profit from the educational opportunities offered by the University. Assists in developing policies and interprets policies and procedures. Compiles, tracks, and reviews data and reports on the effectiveness of program activities. Prepares, reviews, revises and distributes documents and correspondence. May be responsible for planning, directing, supervising, and participating in special projects. Assists in the recruitment of students and application review. May assist undergraduate admission counselors when needed. Performs other related duties as assigned.
Internal Number: 23317
About Sam Houston State University
For more than 130 years, Sam Houston State University has been preparing students for meaningful lives of achievement. Its motto, "The Measure of a Life is its Service", echoes across SHSU's six colleges and beyond its Texas campus through student research, creative endeavors, service learning, volunteering and more. Named for Sam Houston, Texas' greatest hero, SHSU continually strives to honor its historical roots through academic excellence that includes exceptional teaching from faculty members who care as much about their students' success as they do about furthering the knowledge of their fields. While embracing its legacy, SHSU also strives to meet the needs of contemporary students, both traditional and online. With over 20 bachelor's and graduate degrees available entirely online, and more in development each semester, SHSU Online is quickly becoming one of the best online universities in Texas.