We, the staff and faculty of the Frankel Cardiovascular Center (FCVC) team, are committed to advancing medicine and serving humanity through living and teaching our core values of Caring, Teamwork, Integrity, Innovation and Excellence. Each FCVC employee is expected to understand and demonstrate that in every interaction we represent our entire organization in the care we provide and in the courtesies we extend to patients, families, and each respective team member. The FCVC is dedicated to partnering with patients and families to deliver the safest and highest quality of health care. Excellent service is an expected and integral part of the FCVC culture.
To be considered for this position, a cover letter is required and should be attached as the first page with your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.
Provide direct oversight of Frankel CVC wide quality data in a single dashboard and assist in facilitating related quality improvements across the Frankel CVC using collaborative approaches. The scope includes both inpatient and ambulatory care with focus on transitions of care. Priorities are defined by the CAO, the FCVC Directors and are in general alignment with those of the CV/Neuro triad and the UMMG. Provide direct supervision over FCVC Quality team. Under FLSA, incumbents in this position are exempt.
Manage quality team projects from original concepts through completion and collaborate with clinical and administrative leaders to develop detailed work plan schedules, project estimates, resource plans, and status reports. Oversee abstraction by quality team and ensure data validation for registries and collaboratives. Submit data to external parties as required.
Act as single point of contact for project leadership. Lead project meetings and is responsible for quality improvement project tracking and analysis. Ensure adherence to quality standards and review project deliverables. Make recommendations and take action to direct the analysis and/or development of solutions for identified issues. Monitor initiative progress and direct attention to obstacles to task fulfillment. Serve as a liaison for departments, projects derived from CVC dashboard and Clinical Design Projects.
Align project leaders with coaching/training/analytic resources as needed. Supports process owner efforts to analyze, compare, and evaluate courses of action.
Monitor and report the FCVC Quality Dashboard, with emphasis on measures linked to national designations, public reporting and pay for performance. Present to health system leadership (FCVC Directors, CV/Neuro Segment, UMMG leaders) regarding progress and outcomes related to FCVC Quality Data.
Maintain database of clinical quality initiatives identified by FCVC Directors. Identify, develop and act as point of contact for issues for follow-up related to FCVC Quality data. Perform gap analysis for FCVC quality measures below benchmark.
In partnership with Health System Legal and/or Compliance, represents the FCVC in reviews related to compliance with CMS National Coverage Determination regulations.
Manage the FCVC Innovation Program and annual Innovation Challenge event.
Partner with CVC faculty and the Strategic Planning team as needed related to quality measurement and related partnerships with affiliates.
All other duties as assigned.
Direct and functional supervision is received from the FCVC Chief Administrative Officer. Functional supervision is received from the FCVC Directors and CVC/Neuro ACCO.
Direct and functional supervision/mentoring is provided over the FCVC Quality team who abstract clinical quality data for statewide collaboratives and/or national registries.
Bachelor’s degree in nursing, healthcare administration, business administration, or related field.
Minimum of three years (3) of supervisory experience in an academic medical environment.
Minimum of five (5) years of clinical experience in relevant clinical area with demonstrated ability to review, interpret and abstract data from the medical record.
Demonstrated knowledge of medical and research terminology and understanding of cardiovascular related diseases.
Experience in analyzing and interpreting data to improve delivery of patient care.
Excellent interpersonal skills required to provide leadership and foster interdisciplinary collaboration.
Experience utilizing continuous process improvement methodologies (Lean or Six Sigma) to improve work processes and sustain solutions.
Strong analytical, interpersonal, written and verbal communication skills.
Demonstrated problem solving and conflict resolution skills.
Ability to prioritize and manage multiple projects.
Demonstration of commitment to FCVC Core Values.
Current license to practice as a Registered Nurse in the State of Michigan.
Master’s degree in nursing, health services administration, business administration or related field.
Prior registry experience.
Knowledge of University policies and procedures.
Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.
The University of Michigan is an equal opportunity/affirmative action employer.
Internal Number: 179846
About University of Michigan - Ann Arbor
A great university is made so by its faculty and staff, and Michigan is recognized as one of the best universities to work for in the country. The Michigan culture is known for engaging faculty and staff in all facets of the university to create a workplace that is vibrant and stimulating.For two consecutive years, the Chronicle of Higher Education has placed U-M in its "Great Colleges to Work For" survey. In particular, the university earns high marks for strong relations between faculty and administrators, a collaborative system of governance, strong pay and benefits, and a healthy work/life balance.