The Dining Shift Supervisor oversees fellow kitchen and dining staff members, delegates tasks, maintains food quality, and ensures compliance with procedures and policies for that shift. Performs food service related duties within dining unit. Duties include food preparation, station set up, customer service, restocking of supplies, general cleaning assignments, cashiering. Ensures that Dining Services protocol and guidelines are followed. This individual will serve as a supervisor for the University's high-volume Fieldside units.

STATUS:  Full-Time, 12 Month, With Benefits
WORK HOURS:  Variable hours depending on required needs of unit. Evening and weekend hours required.
FLSA:  Non-Exempt
MINIMUM PAY:  $17.24 / hour

ESSENTIAL AND RELATED FUNCTIONS:

• Enforces all University and Departmental policies by communicating professionally and tactfully with co-workers as well as supervisors. Adheres and enforces uniform dress code.
• Ensures that food preparation is done according to unit recipe standards. Coaches coworkers on “Serve Safe guidelines” in regards to food preparation and service. Ensures that co-workers are trained and follow all pertinent food production protocol. 
• Inventories food, paper and cleaning supplies on a monthly basis. Ensures that supplies are properly stored and organized in work station areas.
• Leads each shift by delegating duties, assigning specific tasks and ensuring team members are prepared for each day.
• Provides set up, service and breakdown of assigned work areas and catered events.
• Follows inventory control procedures and guidelines. Rotates food FIFO so as to reduce waste.
• Maintains working knowledge of each area of dining services in order to assist where ever needed.
• Maintains cash register, handling cash, credit cards and University ID transactions. Trains staff on Cash register.
• Maintains cleanliness and organization throughout dining facilities and ensures proper setup and breakdown of the kitchen, dining areas, and prep areas. Pays particular attention to cleanliness of counters and floors.
• Checks food quality and food temperatures throughout the day to ensure quality of production.
• Assists in training new employees and ensuring they learn proper procedures.
• Provides excellent customer service.
• Performs job duties in a safe and cautious manner remembering the safety of self and others.
• Performs other duties as needed or assigned by manager

Required Competencies:

• Plan and Coordinate - Sets clear goals, prioritizes work plans and monitors progress regularly with an eye for detail. Organizes situations or events with the aim of efficiently and effectively using the University's resources (e.g., workspace, equipment, tools, etc.). Makes an effort to involve others in planning and decision-making (i.e., seeks their input and commitment).
• Technical Skills - Demonstrates knowledge of professional-level concepts, applies skills over a broad scope of work and is adept at handling complex tasks and problems independently. Understands how functions and services across the University are interdependent and how they impact goals. Encourages continuous improvement of work methods and techniques by sharing success stories and lessons learned. Actively reviews development opportunities and seeks to learn about relevant tools, systems or technologies.
• Results Focused - Adapts to other people's approach (e.g., work habits, learning styles, etc.). Keeps focused on goals despite challenges and helps others achieve their own by removing obstacles. Demonstrates initiative to accept new challenges and learn new procedures. Consistently thinks ahead, prepares and is able to implement contingency plans to avoid problems.
• Communication and Relations - Able to effectively adapt communication style, method and level of detail to the needs of others. Consistently treats others in a manner that demonstrates a keen awareness and understanding of their needs. Acts as a role model by being able to work comfortably with people of differing work-styles, backgrounds, cultures, ages and gender.
• Teamwork/Team Development - Clarifies expected performance, results and work objectives with work group. Provides useful feedback to work group in a timely and constructive way. Sets an example, by proactively cooperating with others (in other functions/departments) as part of a larger team. Motivates and encourages work group members to support everyone's development efforts.