Additional Info: Patient registration. -Greet patients and check them into the computer system. -Verify patient demographic and financial information to ensure that a billable account is established; edit and correct registration errors. -Generate paperwork; and review pertinent information with patient. -Notify nursing personnel or provider of patient arrival. -Orient patient and/or family to unit by providing general information regarding the room, unit, and hospital; and serve as a contact person to patients and families. -Pull and file patient charts; and maintain records. Appointment scheduling. -Obtain patient information for demographics, referrals, insurance, and authorization information. -Schedule appointments per specialty practices and obtain previous medical records as needed on behalf of patients or at staff request. Answer telephones and take accurate messages. -Communicate patient problems and needs to appropriate representative. -Patient checkout/discharge. -Make referral and/or return appointments in computer system. -Obtain insurance authorization for visits and tests on behalf of patient. -Enter lab and radiology procedure requests into computer system, provide line charge entry and encounter ticket coding, and reconcile and edit charge entries. -Provide patient escort as needed. -Assist in collection of insurance co-pays. Encounter ticket management. -Ensure that encounter tickets are completed appropriately and charges are submitted in a timely manner. -Track missing charges when necessary. General Clerical Support. -Pick up and deliver supplies, and record to own corresponding unit. -Check par levels of supplies, order and receive clerical supplies and equipment, and stock supplies into computerized stocking system and supply closets. -Occasionally perform data entry to include meeting notes, assignment sheets, forms, and brief reports. This should not be a full-time activity requiring the speed and accuracy expected of an Office Assistant (Keyboarding). -Accurately collect and record statistical data on patient activity, including no shows, cancellations, and procedure codes. -Prepare routine reports, or assist in the preparation of reports by gathering data, tabulating results, and preparing simple charts. -Check and record refrigerator temperatures in daily logs, in accordance with standard guidelines. -Sort and distribute mail, keep appropriate records, and redirect mail as necessary. (DUTIES AND RESPONSIBILITIES ARE NOT LIMITED TO THE ABOVE POSITION DESCRIPTION) QUALIFICATIONS: New York State employees who hold a permanent appointment in this title will be considered for lateral transfer. Thereafter, all appointments will be made from the Civil Service List. If the Civil Service list yields an insufficient number of interested candidates, qualified individuals with one year of full-time clerical, secretarial or patient care experience in a health care setting (DUTIES AND RESPONSIBILITIES ARE NOT LIMITED TO THE ABOVE POSITION DESCRIPTION) Closing Date: 12/17/19 STATE UNIVERSITY OF NEW YORK IS AN EQUAL OPPORTUNITY / AFFIRMATIVE ACTION EMPLOYER
Internal Number: 50231
About SUNY Downstate Medical Center
SUNY Downstate's College of Medicine, Health Related Professions, Nursing and its School of Graduate Studies offer students a broad professional education that will prepare them for practice or careers in any location and community. This education provides exceptional opportunities for those students with a commitment to promoting health in urban communities and addressing the complex challenges of investigating and preventing diseases that confront clinicians, educators, and researchers in such an environment. This special aspect of Downstate's unique mission is reflected in the students it attracts and selects, the vast majority of whom are drawn from the New York City Metropolitan area. Many of these students are members of minority and cultural groups underrepresented in the health professions, and/or come from families of first-generation immigrants or from economically disadvantaged backgrounds.