Position Summary: Plan for upcoming events by coordinating CaterTrax orders gathering all elements of each event in a timely manner for delivery. Delivery, set-up and break down of events. Provide support and guidance to on-call staff.
Essential Functions: Offer is contingent upon successful completion of a criminal background check.
Works Cooperatively with others and accepts direction from supervisors Cultivates a positive work environment Clear and conscientious communication between team members and customers is required. Keep equipment and supplies organized, cleaned and inventoried for catering department. Working autonomously and independently is essential. Effective time management is required. Communicates and supports customers while upholding our policies and procedures outlined in Catertrax and on our website. Communicates with Catering delivery and food production team to keep expectations current. Responsible for managing timely gathering, delivery, set-up and pick-up of catered events. Keeps all catering equipment storage areas neatly organized and clean and inventoried Loads and unloads catering truck, van or gator multiple times daily Must gain a thorough understanding of the college layout and have the ability to strategize delivery and pick up routes Uses applicable programs to support the department CaterTrax, 25 Live Pro and Email Communicates consistently with the Catering manager, Catering Chef and Cooks and Catering Coordinator/Event Lead for information on changes in events and updates preparations as needed. Responsible for inventory and maintenance of equipment used in catered events and stored in multiple locations Reacts quickly and appropriately to circumstances that arise during the planning and execution of catered events Responsible for events on Bread Loaf Campus when appropriate Shares responsibility for monitoring vehicle maintenance by completing daily checklist before driving vehicle each day and following through independently to resolve or connecting with the auto department to support needed maintenance or repair. Supports laundry and other board operations when time allows and request originates from management
General Responsibilities: Become proficient in CaterTrax (our online ordering system). Uses 25 Live Pro (scheduling system) to keep timely and accurate scheduling of staffing. Responsible for front-of-house presentation and supports catering team and on call staff with accurate preparation for events. Responsible for accurate and professional presentations and communication with guests at every event. Maintains PCI and DLC compliance. Maintains Middlebury College Drivers license Flexibility with both schedule and duties is essential (typical work schedule will be Monday thru Friday with some Saturdays required with notice). Specific Responsibilities to be allocated by Catering Manager.
Qualifcation Education: General computer proficiency is required. Must hold a valid drivers license and be able to obtain and maintain a Middlebury College drivers license. Must maintain PCI compliance and DLC certificate.
Knowledge, Skills and Abilities: General knowledge of proper lifting techniques and safety procedures. Must be flexible and able to problem solve on site with regards to last-minute changes. Serve Safe certification helpful. Must maintain professional demeanor to represent Dining Services while fulfilling a physically demanding job. Ability to communicate effectively with all members of the campus community, such as guests who order events, guests at events, faculty, staff, and various departments on campus. Ability to read and comprehend written instructions.
Experience: 2-3 years in restaurant/catering service is important. Experience driving large truck preferred.
Physical Demands: Must be able to lift 10-30 lbs. numerous times each day and up to 60 lbs. a few times each day. Must be able to push and pull up to 150 lbs. frequently. Requires frequent bending, twisting and overhead reaching. Must be able to walk frequently and stand for long periods of time.
From its proud history spanning more than two centuries, Middlebury College has emerged as one of a handful of the most highly regarded liberal arts colleges. Middlebury is unique among these schools in being a classic liberal arts college that also offers graduate and specialized programs operating around the world.