Care Transition Management will lead teams across UCD Health Systems by developing programs for clinical services, education and training with local and regional post-acute care partners including skilled nursing facilities, long-term care hospitals, rehabilitation hospitals, psychiatric hospitals, home health agencies, hospice programs, and federally qualified healthcare clinics. The goal is to enhance the experience and clinical outcomes of patients by ensuring seamless patient flow as they are discharged from the hospital. Job SummaryFinal Filing Date : 12/9/2019Salary Range : $1,892.72 to $3,800.76Salary Frequency : Bi-weeklyAppointment Type : CareerPercentage of Time :100% Shift Hour : 8 hoursLocation : Sherman Way Building City : SacramentoUnion Representation : NoBenefits Eligible : Yes We offer exceptional employment benefits including medical, dental, and vision plans, generous paid vacations and holidays, excellent retirement savings and investment plans, continuing education, and reduced fee and scholarship programs. THIS IS NOT AN H1- B OPPORTUNITY ResponsibilitiesThe Transition of Care (TOC) Coordinator (Pat Navigator Non-Clinical 4) will provide support services in all functional areas of the TOC objectives and goals in an inpatient, outpatient and community settings. The TOC Coordinator will serve as the communication link between patients and healthcare professionals and act as an expert resource person for all transitional care needs. Using a high degree of knowledge and expertise in problem solving and analysis of unique challenges related to transition of care of patients across the health care continuum, this position works collaboratively with UC Davis Health Plans, other Health Plans, health care professionals and agencies to ensure a smooth transition and improve delivery of services to the community including coordination of all TOC care coordination management and activities. Required Qualifications
Advanced interpersonal, written and verbal communication and interpersonal skills with ability to resolve issues effectively with a diverse population of patients, staff and physicians.
Excellent customer service skills to understand and articulate diverse clients' needs and objectives; manage expectations and deliver services in a timely manner.
Thorough knowledge of community resources, insurance authorization process, discharge planning and best practices.
Strong critical thinking and problem-solving skills to manage complex information, assess problems, and develop effective solutions.
Must be able to communicate effectively with diverse audiences including physicians, nurses, allied health professionals, administrator and a wide-variety of non-technical staff.
Excellent planning, organizational, and time-management skills.
Skills, knowledge and ability to support the objectives of TOC and the policies and procedures of UC Davis Health System.
Minimum two years (2) experience working in a health care organization.
Minimum two years (2) experience in acute or post-acute discharge planning or case management.
Experience in a large academic healthcare setting.
Bachelor's degree in healthcare management, public health, social work or other healthcare or related.
Special RequirementsThis position may be subject to a criminal background investigation, drug screen, Live Scan fingerprinting, medical evaluation clearance, and functional capacity assessment. EEO The University of California is an Equal Opportunity/Affirmative Action Employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC nondiscrimination policy.
The University of California is an Equal Opportunity/Affirmative Action Employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC nondiscrimination policy.
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UC Davis is the home of the Aggies — go-getters, change makers and problem solvers who make their mark at one of the top public universities in the United States. Since we first opened in 1908, we’ve been known for standout academics, sustainability and Aggie Pride as well as valuing the Northern California lifestyle. These themes are woven into our 100-plus-year history and our reputation for solving problems related to food, health, the environment and society.Our 5,300-acre campus is in the city of Davis, a vibrant college town of about 68,000 located in Yolo County. The state capital is 20 minutes away, and world-class destinations such as the San Francisco Bay Area, Lake Tahoe and the Napa Valley are within a two-hour drive.