The West Virginia University Research Office is seeking applicants for an Office Assistant. This position maintains efficient service in a professional and friendly manner to clients who arrive call on a daily basis as well as handling research clerical responsibilities.
In order to be successful in this position, the ideal candidate will:
Greet and screen all visitors, providing assistance as needed, alert office staff of visitors, and at the request of the office staff, directs visitors to their destination. In the event of building security issues, notify WVU DPS and building supervisor.
Answer multiple telephone lines for the Office of Sponsored Programs and the main line for the Research Office, directing all calls to the proper individual and messages as required via email, voice mail or in writing to appropriate staff members.
Assist with departmental bulk mailings preparations which may include copying and collating of materials as needed, and sort and distribute incoming mail.
Maintain CITI training verification and follow-up regarding university-wide research activities requiring CITI training, including checking all research protocols during the approval stages and tracking to ensure compliance with training requirements.
Access Research Administration software to build knowledge and assist clients as necessary.
Pay Grade: 7
High school diploma or equivalent experience.
Minimum of six (6) months of office experience.
Demonstrated ability to interact in a professional and friendly manner with the general public.
Working knowledge of Microsoft office, specifically Word and Excel
Ability to communicate routine information in English.
Ability to take complete messages from visitors and telephone callers.
Demonstrated analytical and problem solving skills.
Ability to develop and maintain rapport with others in person and on the phone.
Demonstrated effective verbal and listening and communication skills.
Knowledge of appropriate office procedures and operations.
Ability to maintain security by following procedures.
At West Virginia University, we pride ourselves on a tireless endeavor for achievement. We are home to some of the most passionate, innovative minds in the country who push their limits for the sake of progress, constantly moving the world forward. Our students, faculty and staff make this institution one of the best out there, and we are proud to stand as one voice, one university, one WVU. Find out more about your opportunities as a Mountaineer at http://hr.wvu.edu/ .
West Virginia University is an Equal Opportunity/Affirmative Action Employer and the recipient of an NSF ADVANCE award for gender equity. The University values diversity among its faculty, staff and students, and invites applications from all qualified individuals, including minorities, females, individuals with disabilities and veterans.
Job Posting: Nov 26, 2019
Posting Classification: Classified
Exemption Status: Non-Exempt
Benefits Eligible: Yes
Internal Number: 192822
About West Virginia University
West Virginia University, founded in 1867, has a long and rich history as a public, land-grant institution. WVU encourages scholarship and offers high-quality academic programs while serving the state of West Virginia and the nation. WVU statewide includes campuses in Beckley, Charleston, Keyser, Martinsburg and Morgantown – which has been ranked as a #1 Small City in America. WVU is an R1 Doctoral Research University (Highest Research Activity), one of only 115 nationwide. WVU offers 212 degrees throughout the 14 colleges and schools. Areas of specialty include STEM education, healthcare in Appalachia, shale gas utilization, radio astronomy and forensics. WVU researchers have helped confirm the existence of gravitational waves and uncovered diesel vehicle emissions discrepancies. Statewide, there are over 31,000 graduate and undergraduate students along with 190,000 alumni worldwide. WVU is reinventing West Virginia’s future by strengthening education, healthcare and broad-based prosperity.