Days and Hours: Monday (15:00-23:00) & Thursday/Friday (07:00-15:00)
Welcome and respond to all inquiries from visitors, students, faculty, and staff and act in a friendly and helpful manner.
Ensure physical security by controlling access of associates and visitors, along with maintaining visitor control logs.
Enforce Camden County College standards as they relate to loss prevention and safety procedures.
Monitor designated areas using a range of techniques such as floor-walking and operating security camera systems.
Conduct surveillance to detect, prevent and assist with the violators of policy and notifying appropiate authorities.
Assist Public Safety Officers with conducting routine inspections of there assigned area to maintain physical security and protection of assets.
Answer multi-line telephone and forward security concerns to on duty Public Safety Officers.
Participate in the training of new hire associates in matters of loss prevention.
Serves as back-up cashier and data entry for Camden city campus concierge desk.
Perform Clerical duties as assigned pertaining to the Public Safety operation. Responsible for manning the Public Safety Department’s service call and complaint desk
Recieves service calls, complaints, and incident reports from students, faculty, staff, campus visitors, and the general public. Accurately records important information for further action.
Dispatch Public Safety Officers and other appropriate emergency response providers to serious incident locations. Coordinate emergency assistance communications.
Monitor emergency telephones, CCTV video, and dispatches personnel in accordance with outlined procedures.
Maintain and organize detailed and accurate records and daily logs in accordance with office filing procedures.
Order and maintain adequate quantities of office materials, supplies, and equipment.
Must be available to work outside of regular hours on an “on-call” basis during emergencies and periods of inclement weather; and work overtime when required to complete time critical assignments.
Processing identification cards and traffic violation reports
This position description outlines the general nature and level of work assigned to individuals who function in this job. This description is not exhaustive; other duties and responsibilities may be assigned.
Duties, qualifications, and responsibilities may change at the discretion of the College at any time.
High school diploma/ GED required.
No conviction of a felony or misdemeanor crime.
Minimum of one-year experience in a customer service related field or Public Safety work environment.
Ability to complete multiple tasks simultaneously.
Good interpersonal and oral communication skills.
Ability to communicate effectively and couteously with the College Community, customers, and the general public.
Proficiency in Microsoft Office applications including Word, Access and Excel.
Ability to perform essential job function during stressful situations.
Certified in CPR and First Aid/or the ability to obtain certification during probationary period.
Job Category: Administrative/Staff
Internal Number: 5485
About Camden County College
Camden County College is one of the largest, most comprehensive community colleges in New Jersey and the surrounding region and is a vital resource for transfer education, workforce training, and cultural events. Its three distinct locations in Blackwood, Camden and Cherry Hill – along with its satellite locations in Lakeland, Sicklerville and elsewhere throughout the County – share the common mission of providing accessible, affordable higher education and occupational study to all who can benefit.The College also is recognized nationally as a leader in technology programs such as video game design/development and photonics. In addition, it is acknowledged for maintaining low tuition rates for many years. Perhaps most importantly, CCC is known for responding to the changing needs of the communities and students it serves by continuously updating its programs and services to support the economic development in this area and the professional and personal development of residents.