Provide support services to international students in the Intensive English program, including student placement and advising, data collection and documentation of service practices, coordination of complaint procedures, and new student orientation.
Principle Duties and Responsibilities:
Design and implement ESL-student-specific orientation and semester-long support materials for ESL students, including face-to-face presentations and online materials; ensure materials and procedures are documented and in compliance with accreditation regulations
Assist with recruitment of new ESL students, including updating Web information regarding the Intensive English program
Coordinate the development and implementation of student satisfaction data and reporting according to program policies and accreditation regulations
Coordinate the development and implementation of student complaint and feedback procedures Receive and document initial student complaints
Coordinate student activities each semester
Oversee ESL Placement, diagnostic, and exit testing.
Teach one or more ESL classes during the fall and winter semesters, as workload permits. Assist with advising new students of their placement in the ESL program based on proficiency test results during peak testing cycles
Assist with advising continuing students of their progress, registration, advancement and completion of ESL during peak registration cycles
Provide placement results to new students in the ESL program based on placement test results, in addition to progress, proficiency, and advancement reports to students in the ESL Program.
Oversee program assessment procedures and maintain program assessment bank of diagnostic exams, final exam test items/guidelines, and final exam files.
Oversee all program testing and student achievement data collection, analysis, and reporting for program development and accreditation purposes.
Perform related Departmental duties, as required.
Completion of a Master's degree in TESOL or a closely related field is required.
Three years IEP and / or EAP ESL teaching experience is required.
Experience in IEP and / or EAP ESL policies and procedures.
Experience with ESL student advising/counseling.
Cross-cultural communication skills and ability to communicate using modified English are necessary.
Knowledge of U.S. immigration (SEVIS) regulations for F-1 and J-1 visa-holding students.
Overseas teaching experience is desirable.
Experience learning another world language.
Additional qualifications specific to area of assignment may be desirable.
Internal Number: 10962
About Eastern Michigan University
Since its inception, Eastern Michigan, first as a Normal School, then as a College and finally as a University, has grown and developed to respond to the ever-changing needs of society. Over the years, EMU has educated thousands of sons and daughters of Michigan, the nation, and the world. The University currently serves 23,000 students who are pursuing undergraduate, graduate, specialist, doctoral and certificate degrees in the arts, sciences and professions. In all, more than 200 majors, minors and concentrations are delivered through the University?s Colleges of Arts and Sciences; Business; Education; Health and Human Services; Technology, and its graduate school. Eastern Michigan?s exceptional faculty, students and alumni include CEOs from major businesses; a National Student Teacher of the Year, National Teacher of the Year, numerous Fulbright Scholars and Milken Family Foundation National Educators award winners; and several Michigan Teachers of the Year.