Reporting to the Director of Financial Aid, the Financial Aid Counselor provides financial aid counseling to students and families for federal, state, and institutional programs in accordance with all applicable rules and regulations. This role is responsible for providing superb customer service consistent with the Simmons value of being student centered in all of our functions. Financial Aid Counselors will have a high level of contact with students and families as well as being responsible for file review, awarding/processing, and participating in recruitment activities. Financial Aid Counselors are responsible for serving both our graduate and undergraduate populations. The ideal candidate will: maintain a strong customer focus, foster mutual respect, support Simmons University?s commitment to diversity, practice and promote teamwork, perform independently, maintain confidentiality, adhere to high standards of personal conduct and maintain and enhance professional/job competency.About the Office of Financial Aid:The mission of The Office of Financial Aid support students pursuing a Simmons education through financing, financial education and exceptional customer service. Core ValuesWe are at our best when students are firstWe educate students on their financing optionsWe empower students to make financing decisions that work best for themEssential Functions:Counsel students and parents regarding financing an education at the University; advise students and parents about financial aid eligibility, application procedures, available financial aid programs, costs and financial management strategies including loans, financing options, and other financial-aid related matters;Manage a student caseload and reviews student applications for accuracy to determine financial need and award aid in accordance with applicable federal, State, and University regulations;Analyze various reports to verify continued compliance and eligibility of students receiving aid under federal, state and institutional guidelines; notify students of changes in their awards and offers alternatives, if applicableEstablish and maintain professional relationships with other University departments including, but not limited to, Student Financial Services, Admissions, Registrar and Student Life;Receive, review, and process incoming student documents including student and parent confidential tax and income information, for accuracy and completion;Participate in various recruitment and retention activities (new student orientations, Admitted Student days, Open house, etc.) on an as-needed basis;Assist with other projects and initiatives that may be assigned.Qualifications:Bachelor?s degree required;Minimum of one year of work experience in a Financial Aid office having solid knowledge of federal and state financial regulation principles is strongly preferred;Ability to perform complex calculations; analyze situations accurately, be able to solve problems and offer solutions in order to adopt an effective course of action;Experience with Ellucian?s Colleague is preferred but not required;Demonstrated ability to clearly interpret, apply and convey rules, regulations, policies and procedures while maintaining a high level of professional courtesy;Ability to provide excellent customer service to a diverse constituency while maintaining successful performance in a high-volume, fast pace, and confidential service environment;Maintain student confidentiality in accordance with FERPA regulations;Strong problem-solving abilities and the ability to use sound judgment for decision-makingTeam and service-oriented and able to effectively manage time;Requires some nights and weekends and/or other local travel during peak season.Required Application Materials:ResumeCover LetterSalary GradeS05Instructions to Applicants: Please upload all applicable application materials (e.g. resume/cv, cover letter, writing sample, teaching philosophy, etc.) in the "Resume/CV" box on page 2 ("My Experience") of this application. Documents can be uploaded individually or as a combined document (e.g. PDF).Simmons University is committed to inclusive excellence in all aspects of an individual?s community experience. As a university committed to diversity, equity, and inclusion, Simmons encourages applications from all under-represented groups. Simmons is committed to creating, developing, promoting, and enhancing inclusive hiring practices?at all levels, for all positions?ensuring diverse talent pools and the delivery of a consistent positive candidate experience. Simmons is an equal opportunity employer and is committed to continuing to develop a more diverse faculty, staff, student body, and curriculum.
Internal Number: 7813
The five educational institutions that make up Colleges of the Fenway view diversity as a key component in the growth of our students' educational experience as well as our ongoing journey as professionals charged with maintaining the world class status of our institutions. By drawing from a wide cultural palette, we ensure that we have access to the full range of talent available. Through our respect for the vast array of backgrounds we create an environment that will help that talent grow. It is within an environment of respect that we are able to build and work toward our goals. Our goal is to create an atmosphere that values mutual respect. All Colleges of the Fenway members have policies and practices designed to safeguard our healthy environment as well as provide the support and access needed to do so. The Colleges of the Fenway are located in the heart of Boston?s academic, scientific and cultural communities and is within walking distance from landmarks such as the Museum of Fine Arts, Fenway Park, Symphony Hall and world renowned medical institutions. Jobs at Emmanuel College: http://emmanuel.edu/About_Emmanuel/Employment.htmlJobs at Massachusetts College of Art and Desig...n: http://www.massart.edu/About_MassArt/Careers.htmlJobs at Massachusetts College of Pharmacy and Health Sciences: http://www.mcphs.edu/about-mcphs/careers-at-mcphsJobs at Simmons College: http://simmons.edu/overview/about/jobs/Jobs at Wentworth Institute of Technology: https://jobs.wit.edu/