To advance the college's mission, vision, principles, values and strategic initiatives through continuous improvement decisions.
Job hours: Monday-Friday 10:00am-3:00pm.
GENERAL JOB SUMMARY: Under limited supervision supports the One Stop Office by performing office assistant duties such as reception and phone duties; composing routine correspondence, working with advanced office software, provides factual information requiring knowledge of policies and procedures of Kirkwood; exercises a degree of independent judgment and cooperative with other college personnel and the public; position involves working with confidential information. UNIVERSAL CORE COMPETENCIES:
Advocate for Continual Improvement- empowering each other to identify opportunities for excellence.
Collaborate with Mutual Accountability- working together with a willingness to take ownership and account for our actions.
Champion Service- anticipating needs and create a welcoming, diverse, and inclusive environment.
Perseverance- commitment to excellence even in the face of adversity or delay in achieving success.
Lead- regardless of title, through positive influence.
Perform various office duties to include: filing, greeting visitors, answering the telephone, scheduling appointments, sorting and delivering mail and documents, and accessing student record information
Assist student with financial aid and registration questions, and review and collect appropriate documentation
Assist in maintaining the appearance of the One Stop Office
Provides support to administrator and departmental staff such as coordinating materials for mailings, maintaining department records and files, generating reports, scheduling and coordinating meetings, and maintaining computer databases.
Welcome, value, and nurture people of all backgrounds, perspectives, and experiences, as well as support and promote an environment that accepts differences.
Maintain knowledge of college and department policies and procedures
Performs other related work duties as assigned.
Must be enthusiastic, self-motivated and energetic with the ability to meet and deal effectively with students, parents, college personnel and the community we serve.
Work efficiently and effectively in an environment that at times can be stressful and have frequent interruptions.
Possess strong multi-tasking skills.
Requires strong organizational skills, good communication skills and attention to detail.
Provide outstanding customer service and serve as a positive representative of the department and the student services division with the goal of improving student learning and success.
Functional knowledge of the Colleague student database, Word, Excel, Power Point, and other commonly used computer programs.
Be punctual and reliable and possess an ability to work efficiently, effectively, and independently in an environment with regular interruption.
The statements contained herein reflect general details as necessary to describe the essential job duties/responsibilities and performance expectations of the job, which should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned.
Position involves working in an office setting. Occasional (10-33%) standing, pushing, pulling and grasping. Frequent (34-66%) reaching and viewing a computer and other types of close visual work. Constant (67-100%) sitting, walking, repetitive motion, talking and hearing.
High School Diploma plus 1 year of administrative or clerical experience required.
Proficiency in various office and spreadsheet software including but not limited to Word, Excel, PowerPoint and ability to learn other software programs.
Kirkwood Community College declares and affirms that it values and respects diversity and inclusion in all College-sponsored events, all employment practices, and all educational programs and activities. The College will not tolerate unlawful discrimination or harassment of persons on the basis of race, creed, color, sex, sexual orientation, gender identity, marital status, national origin, age, religion, or disability. Anyone who has questions or complaints should contact the Vice President of Human Resources at Kirkwood Community College, 313 Kirkwood Hall, 6301 Kirkwood Blvd., SW, Cedar Rapids, IA 52404, or by phone to (319) 398-5572, or the Director of the Office for Civil Rights U.S. Department of Education, Citigroup Center, 500 W. Madison Street, Suite 1475, Chicago, IL 60661-7204, Telephone: (312) 730-1560, Fax: (312) 730-1576, Email: OCR.Chicago@ed.gov.
At Kirkwood Community College, we are focused on success. Whether you are a prospective student or parent, an employer or simply someone who cares about the growth and vitality of eastern Iowa—you have an energetic, committed partner with us at Kirkwood. Since the mid-1960s our graduates have worked, raised families and prospered in this area. More than 70,000 of these grads have applied their academic degrees to work in a host of fields. Tens of thousands more have enjoyed life-enriching experiences through our Continuing Education programs. As our college has grown, so have the tools and facilities to meet the changing needs of our Creative Corridor. A key part of that growth in service is our network of regional centers. Kirkwood employees have long set the standard for innovative talent, visionary spirit and overall excellence in their work. Being part of Kirkwood means being part of a deep commitment to the success of every student, every day.