Located in a historic neighborhood in the nation's capital, Georgetown offers rigorous academic programs, a global perspective, exciting ways to take advantage of Washington, D.C., and a commitment to social justice. Our community is a tight knit group of remarkable individuals interested in intellectual inquiry and making a difference in the world.
The Coordinator, Regional Engagement serves over 100 Alumni Clubs and Regional Contacts around the world, engaging with alumni and parents from around the globe on a daily basis. This position is a vital part of the engagement team that focuses primarily on four areas: Metrics and Measurement, Financial Operations, Volunteer Training and Technology, and other Special Projects. The tasks in a given day will vary widely from data-driven operations to volunteer management and event planning.
Internally, the Coordinator binds the Regional Engagement team in many ways. First, through metrics and analysis, they work closely with all members of the team to ensure accurate recording and processes of their data. Additionally, through financial operations, they have their finger on the pulse of all team accounting and activities and appropriately follow up as needed with the team. Last, through training all Club Volunteers, they acquire a unique and broader relationship with alumni than the team and may have special knowledge of the inner workings of certain regions and volunteers. This position reports directly to the Director of Regional Engagement.
The Coordinator, Regional Engagement will have duties that include, but are not limited to the following:
Metrics and Measurement
Registration and Attendance Data for all Club Events: The coordinator is the primary contact for ensuring that all events and attendance data are entered into our database and catalogued as thoroughly as possible. This involves coordinating with the other members of the team, an in-depth knowledge of team events, and working diligently with our Records staff.
Dashboards: On no less than a monthly basis, this position is responsible for preparing summaries of event, membership, and financial data to aid the Regional Engagement team in addressing planning.
ROI and Strategic Impact: Under consultation with the Director of Regional Engagement, this position is responsible for demonstrating the impact of Alumni Clubs and Regional Engagement, showing the impact of the team's efforts on both engagement and philanthropy
Club Reimbursements : The coordinator is responsible for distributing monthly reimbursements to all Clubs (25+ currently) that use iModules to collect payments for Club Dues and Club Events. In addition, they will contact these Clubs on a monthly basis to notify them of their incoming funds and membership numbers.
Procard Reconciliation: The Coordinator would be responsible for 3 members of the Regional Engagement and Career Services teams.
Volunteer Training and Club Technology
GODesk : The coordinator is the primary contact to facilitate training with our Communications partners on events, calendars, email, and website systems. This position facilitates swift resolution of any training issues.
Club Event Registration pages : This position is responsible for the creation of any staff-created Club events through iModules, Cvent, LiveWhale, or other technology tools.
Faculty Engagement Initiative: This position is responsible for coordinating over 30 events per year in partnership with University faculty who are traveling in the regions. This involves marketing this opportunity, communicating with the relevant professor and volunteer contacts, and distributing the promised funds.
Regional Initiatives: Various regional events throughout the year, including but not limited to Blue & Gray Day, Power of Many, and others, as a key contact for distributing packages and disseminating communications.
Alumni Clubs Inbox: Managing the team's inbox for all incoming communications and forwarding and facilitating responses to appropriate team members.
Calendars: Maintaining a master calendar of both staff-planned and volunteer planned events by region, and ensuring that this calendar feeds properly with other internal partners and notifying any interested parties to avoid potential conflicts.
Mailings: This position is responsible for all large-scale mailings for the team, including packages around major events or key marketing efforts.
Minimum of 1-2 years of professional experience or equivalent training
Practical experience in data analysis with highly developed interpersonal, written, and verbal communications skills
Strong professional presence to work with staff of all levels and external stakeholders of all backgrounds
Superior organizational skills, strong problem solving abilities, and the ability to autonomously initiate and prioritize tasks and work until accurate completion
Strong computer skills, including all Microsoft applications, most importantly strong experience with Excel (Word, Excel, PowerPoint, and Access)
Strong knowledge of databases and familiarity with computer programming
Volunteer management and/or event management experience is preferred
Experience with data visualization or presentation software is strongly preferred
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Georgetown University is an Equal Opportunity/Affirmative Action Employer fully dedicated to achieving a diverse faculty and staff. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, national origin, age, sex (including pregnancy, gender identity and expression, and sexual orientation) , disability status, protected veteran status, or any other characteristic protected by law.
Georgetown University offers a wide variety of comprehensive and competitive benefits. Benefits packages include comprehensive health, dental and vision plans, disability and life insurance coverage, retirement savings programs, tuition assistance, voluntary insurance options (including group legal, accident, and critical illness), and much more. Whatever your need, the Office of Faculty and Staff Benefits will be standing by to support you. You can learn more about the benefits offered to eligible faculty and staff at https://benefits.georgetown.edu or view the online interactive benefits guide for more information.
Internal Number: JR08042
About Georgetown University
Established in 1789, Georgetown is the nation's oldest Catholic and Jesuit University. Georgetown is one of the world's leading academic and research institutions, offering a unique educational experience that prepares the next generation of global citizens to lead and make a difference in the world.