Job ID: 2019-6794 Type: College of Dentistry (DN1032) # of Openings: 1 Category: Technology New York University
Provide assistance to users and technical support for multi-station local area network. Perform skilled maintenance and extensive equipment repair, troubleshoot equipment problems in the field, operate a variety of specialized equipment, set up hardware and consult with client employees on IT requirements and capabilities. Assist with training, prioritize, assign and review work of student employees.
Required Education: High School diploma or equivalent and some relevant technical training.
Preferred Education: Relevant certification.
Required Experience: 2-3 years of related experience. Experience providing customer support in an information technology environment.
Preferred Experience: Experience providing support in a lab or department within a university setting.
Required Skills, Knowledge and Abilities: Understanding of computing procedures and standards, as well as desktop and network configurations. Ability to operate a wide variety of technology equipment. Skilled at troubleshooting and performing moderately complex repairs.
Preferred Skills, Knowledge and Abilities: Knowledge of specialized software, systems, or technologies.
NYU aims to be among the greenest urban campuses in the country and carbon neutral by 2040. Learn more at nyu.edu/sustainability.
Founded in 1831, New York University is now one of the largest private universities in the United States. Of the more than 3,000 colleges and universities in America, New York University is one of only 60 member institutions of the distinguished Association of American Universities.