The Director of Residence Life provides general leadership for co-curricular initiatives related to students' sense of community, leadership development, and involvement and engagement of the residential community, and leads efforts to develop departmental goals and priorities. The Director also works closely with residential staff in assessing and growing the quality of the Residence Life program and with the Dean of Students office on best practices related to student support and wellness. The University anticipates continued growth of the residential program, and the Director will collaborate with senior staff in Residential Services to support long-range and strategic goals for the residence halls.
Recruit, hire, train, supervise, and evaluate Residence Life staff teams, including management staff and paraprofessional student staff. Ensure that departmental training provide staff with necessary knowledge, skills and abilities.
Support the residential experience by providing meaningful connections with the academic community, increased student satisfaction, the development of strong, caring residential communities, the development of para-professional and professional staff. Create an inspired sense of community among residential students. Ensure that the Student Affairs Strategic Plan and student learning outcomes are incorporated into annual goals, initiatives and the overall residential experience. Maintain and enhance existing partnership with the Residential Services’ Office of Residential Academic Initiatives in support of co-curricular opportunities. Work closely with residential staff in assessing and growing the quality of the Residence Life program. Support and enhance the role and activities of residence hall student government and student leadership.
Direct centralized residence life administrative program. Determine highest and best use of department budget, approximately $1.1 million, excluding staff salaries and benefits. Coordinate and manage staff on-call duty rotation, and hall desk operations.
Report to the Executive Director of Residential Services, and serve on the department senior administrative team with the Director of Operations and Services, Director of Residential Academic Initiatives and Assistant Director of Budget and Finance. Participate fully, constructively, and cooperatively with all functional areas in establishing and guiding Residential Services operational policies and procedures. Represent Residential Services to various University Offices, such as: Counseling and Psychological Services, University Police, Academic Affairs, Dean of Students, Admissions, New Student and Family Programs, Greek Life, Student Engagement, Alumni Relations & Development. Build strong relationships and engage with individual students, student organizations, parents/family organizations, and the public on departmental challenges, interests and concerns as related to Residential Services.
Participate in the establishment and administration of equitable student judicial policies and procedures with students and University judicial staff while monitoring student behavior. Engage members of the residential community to best build a sense of accountability and respect. In consultation with the Dean of Students office, hear cases warranting suspension from the residence halls, handle judicial appeals, and determine menu of sanctions for policy violations.
Appropriately respond to Residential Services after-hours emergent, crisis and emergency situations on a 24-hour basis. Coordinate emergency response with residence life staff, and critical campus partners, including Dean of Students and University Police. Provide in-person response to Residential Services emergencies, as warranted. Maintain safety standards and training to assure compliance with University, State, and Federal codes and regulations.
Serve as Residential Services representative on University committees. Represent the University in local, regional, and national professional organizations. Prepare and oversee the preparation of special and periodic reports on departmental operations, programs and initiatives.
Performs other duties as assigned
Master's degree in student personnel, educational administration or related field is required.
Requires 5-7 years of progressively expanded relevant administrative experience in residence life and/or student affairs. Requires two years of professional "live-in" experience. Requires four years of experience supervising residence life/student affairs professional staff. Requires two years’ experience with budgets and administrative systems. Additional professional experience in functional areas of Student Affairs, apart from Residence Life, desirable.
Minimum Competencies: (Skills, knowledge, and abilities.)
Requires excellent organizational and communication skills. Evidence of appreciation and support of other divisions of Housing operations (facilities/food service/business operations) is highly desired. Evidence of commitment to the Housing profession through attendance, presentations, and publications at the regional and national level is preferred. Evidence of ability to demonstrate high energy, enthusiasm, commitment to diversity, and relate to a wide variety of personalities and offices, and create the same in residence life staff is highly desired. Evidence of knowledge of student development and application to programs and experiences or relevance, practicality, and substance to students is required.
Preferred Qualifications: (Education and experience)
Experience in program assessment and strategic planning.
Demonstrated success in cultivating relationships and creating collaborative partnerships.
Comprehensive (7-10 years) related student development and higher education administrative experience, including supervision, mentoring, coaching and training of a large staff.
Northwestern University is an Equal Opportunity, Affirmative Action Employer of all protected classes, including veterans and individuals with disabilities. Women, racial and ethnic minorities, individuals with disabilities, and veterans are encouraged to apply. Hiring is contingent upon eligibility to work in the United States.
Internal Number: 37619
About Northwestern University
Northwestern University is a major private research university with 12 academic divisions located on three campuses in Evanston, Chicago, and Education City in Doha, Qatar. We have approximately 2,500 full-time faculty members, 17,000 graduate and undergraduate students, and over 5,700 full and part-time staff. Northwestern University combines innovative teaching and pioneering research in a highly collaborative environment. It provides students and faculty exceptional opportunities for intellectual, personal and professional growth.