George Mason University, Information Technology Services (ITS), located on the Fairfax, Va., campus, invites applications for a Learning Management System Administrator position within Learning Support Services (LSS), which fosters and supports the George Mason community in the use of technology for teaching and learning, Instructional Technology & Media Services team. George Mason University has a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff, and strongly encourages candidates to apply who will enrich Mason's academic and culturally inclusive environment.
Providing support to faculty, students and staff using the campus LMS (Blackboard 9.1) and its integrated tools (Kaltura, Collaborate, WordPress, etc.);
Developing and delivering training workshops and support documentation;
Reporting usage statistics and analytics reports;
Testing upgrades and new integrations; and
Advising supervisor on recommended system enhancements.
Bachelor’s degree in education or technology, or an equivalent combination of education and work experience, in the area of education, faculty support and/or instructional technologies;
Professional work experience providing user (faculty/student/staff) support for learning management systems or similar online applications (highest priority given to those with experience in Blackboard Learn 9.1), in an academic setting;
Demonstrated ability working with users, creating training materials, and facilitating workshops;
Ability to work in a fast-paced, customer service-oriented environment; and
Excellent written and oral communication, problem solving, and creative thinking skills.
One or more years' professional work experience providing user (faculty/student/staff) support for educational technologies and online applications (highest priority given to those with experience in Blackboard Learn 9.1), in an academic setting;
Basic knowledge of HTML and graphics skills;
Experience supporting web conferencing tools (highest priority given to those with experience in Blackboard Collaborate) and multimedia applications; and
Ability to communicate and collaborate well with technical staff, software support staff, and vendors.
Salary is commensurate with education and experience.
George Mason University is a great place to work where employees are given an opportunity to develop skills and expand horizons. We have tuition waivers, telecommuting (typically one day a week) and flextime schedules, facilities that will meet your physical fitness needs, and the campus environment is dynamic and ethnically and culturally diverse.
Salary: Commensurate with education and experience.
Location: Fairfax, VA
Mason Ad Statement:
Great Careers Begin at Mason!
George Mason University is an innovative, entrepreneurial institution with national distinction in both academics and research. Mason holds a top U.S. News and World Report “Up and Coming” spot for national universities and is recognized for its global appeal and excellence in higher education.
Mason is currently the largest and most diverse university in Virginia with students and faculty from all 50 states and over 135 countries studying in over 200 degree programs at campuses in Arlington, Fairfax and Prince William, as well as at learning locations across the commonwealth. Rooted in Mason’s diversity is a campus culture that is both rewarding and exciting, work that is meaningful, and opportunities to both collaborate and create.
If you are interested in joining the Mason family take a look at our current opportunities and catch some Mason spirit at jobs.gmu.edu/!
George Mason University, Where Innovation is Tradition.
Special Instructions to Applicants:
For full consideration, applicants must apply by November 25, 2019 for position 01961z at https://jobs.gmu.edu; complete and submit the online application; and upload a cover letter, resume, and a list of three (3) professional references. References must include name, email address and phone number.
George Mason University is an equal opportunity/affirmative action employer, committed to promoting inclusion and equity in its community. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any characteristic protected by law.
Internal Number: 47119
About George Mason University
George Mason University is Virginia's largest public university located in the suburbs of Washington, D.C. With strong undergraduate and graduate degree programs in engineering, information technology, public policy, economics, visual and performing arts, life sciences and biotechnology, Mason prepares its alumni to succeed in the workforce and meet the needs of the region and the world.