A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position, include your salary requirements, and outline skills and experience that directly relate to this position.
ABOUT THE STEPHEN M. ROSS SCHOOL OF BUSINESS The Stephen M. Ross School of Business at the University of Michigan is a diverse learning community grounded in the principle that business can be an extraordinary vehicle for positive change in today's dynamic global economy. The Ross School of Business mission is to build a better world through business. Through thought and action, members of the Ross community drive change and innovation that improves business and society.
Ross is consistently ranked among the world's leading business schools. Academic degree programs include the BBA, MBA, part-time MBA (Evening, Weekend, and Online formats), Executive MBA, Global MBA, Master of Accounting, Master of Supply Chain Management, Master of Management, and PhD. In addition, the school delivers open-enrollment and custom executive education programs targeting general management, leadership development, and strategic human resource management.
About the Department/Program/Center/Institute The Ross School of Business Specialized Master's Programs Office manages a dynamic portfolio of professional Master’s degree programs that develop highly trained, marketable graduates in . Current programs include the top-ranked Master of Management, Master of Accounting and Master of Supply Chain Management. An inviolable priority is to serve students well as they navigate a transformational experience that enhances their abilities and value, preparing them for a successful career beyond their next job. Our office also focuses on launching and managing new Ross specialized master's degree programs. This is an entrepreneurial activity requiring broad-based skills and flexibility to address challenges as they arise. As we mature programs toward a steady state, organized, systems thinking and the development of efficient policies and procedures is required. Our team is small but highly effective in managing both of our office objectives, working closely together with a customer focus and taking pride in ourselves and our students.
Purpose This position is dedicated to the planning and execution of quality admissions efforts across the Ross Specialized Master’s Programs and reports directly to the Assistant Director of Admissions.
Contributes to our positive and inclusive work community by building trusting partnerships across the school, continually learning, creating impactful experiences, and working with a sense of ownership for outcomes. Approaches this work with a commitment to diversity, equity, and inclusion in mind; treating others with respect, dignity, and in a manner where individuals feel they belong; listens, values feedback, and learns from the perspectives of others
Assist with the development, implementation and continual assessment of application and enrollment policies and procedures in coordination with Ross Admissions and the Specialized Master’s Programs Assistant Director of Admissions, Managing Director and Associate Dean.
Work with Ross Admissions to streamline and manage the evaluation of student applications across Specialized Master’s Programs.
Manage student application data, creating and running regular reports to provide application and enrollment statistics.
Work with application evaluation teams across all specialized master’s programs ensuring consistency in evaluations and timely entry of assessments.
Conduct admissions interviews, working with interview teams as needed.
Work with Assistant Director of Admissions to communicate admissions decisions to students enrolled in all specialized master’s programs.
Assist Assistant Director of Admissions with yield-generating communication and events.
Work with the Student Success Advisor, Specialized Master’s Programs to ensure proper enrollment and registration information is made available to students as enrollment deposits are paid.
Work with Ross Admissions to test and update specialized master’s program applications and application-related correspondence.
Work with Ross Marketing and Communications to execute MATR/Non MATR surveys, tracking prospective student and applicant decision influencers.
Work with Admissions Advisor to communicate with students who have started their applications, inquiring about intent to submit and keeping them updated on their evaluation status.
Assist the Admissions Advisor with recruiting and prospective student advising in their absence.
Work with Ross Admissions and the International Center to ensure timely processing of I-20s.
Aide Assistant Director of Admissions in the assessment of applicants for scholarship, sponsorship and Graduate Student Instructor opportunities.
Assist in the communication of scholarship decisions to students enrolled in all specialized master’s programs.
Work with the Assistant Director of Admissions to maintain and update student scholarship, sponsorship and Graduate Student Instructor applications annually.
Work with Ross Finance and scholarship accounting managers regarding available funding to determine annual scholarship availability.
Work with faculty and Ross HR to select and hire Graduate Student Instructors and Graduate Student Staff Assistants.
Maintain relationships with Ross Admissions, Ross IT, the Salesforce implementation group and key faculty, keeping them updated on program news and advancements.
Create and maintain process documents and program-wide calendars to ensure consistent knowledge and execution within the office.
Assist with the execution of programs and events.
Assist with the creation of the Office’s budget.
Conduct research and benchmarking for special projects, as needed.
Provide input on specialized master’s programs websites and printed collateral regarding updated and/or new content, based on student reaction and peer and market analysis of best practices.
Bachelor’s degree in a related field or an equivalent combination of education and experience is necessary.
Must have program, project, or event coordination experience within higher education or business/corporate community.
Contributes to a positive work community by approaching work with diversity, equity, and inclusion in mind; treats others with respect, dignity, and in a manner where individuals feel they belong; listens, values feedback, and learns from the perspectives of others.
Ability to work with educational partners and serve as a representative of Ross and the University of Michigan.
Ability to establish and maintain good working relationships and effective channels of communication at multiple levels and with diverse groups inside and outside the organization.
Ability to make effective presentations to prospective students and other constituents.
Some experience in strategic planning and execution.
Must have successful experience in a professional team-oriented environment with commitment to customer service.
Demonstrated ability in independent decision making and problem identification and resolution with excellent analytical skills is essential.
Excellent written, verbal and presentation skills, diplomacy, and discretion are essential.
Demonstrated ability to set priorities, manage multiple projects with tight deadlines and consistently meet deadlines with expected quality is essential.
Proficiency in MS Office applications (Word, Excel, PowerPoint) and database applications, i.e. PeopleSoft (or comparable system).
Experience working in higher education, with a diverse body of students, faculty and staff.
Experience with Wolverine Access, iMpact, Business Objects and Salesforce.
Understanding of University of Michigan Ross School of Business specialized master’s programs student and administrative needs.
Skills testing may be required.
Physical Demands/Work Environment
The person in this position routinely presents information at events.
The person in this position routinely communicates with students about the application process, curriculum, events, etc.
The person in this position frequently moves through the building and throughout campus to attend meetings/events and access files or information.
May require work during early mornings, nights, and/or weekends.
Domestic and/or international travel may be required.
Michigan Ross values a culture of diversity, equity, and inclusion. We are committed to the development of diverse and culturally intelligent staff who thrive and contribute to a positive and inclusive environment.
The statements included in this description are intended to reflect the general nature and level of work assigned to this classification and should not be interpreted as all-inclusive.
Job openings are posted for a minimum of seven days. The job may be removed from posting boards and filled any time after the minimum posting period has ended.
The University of Michigan is an equal opportunity/affirmative action employer.
Internal Number: 180709
About University of Michigan - Ann Arbor
A great university is made so by its faculty and staff, and Michigan is recognized as one of the best universities to work for in the country. The Michigan culture is known for engaging faculty and staff in all facets of the university to create a workplace that is vibrant and stimulating.For two consecutive years, the Chronicle of Higher Education has placed U-M in its "Great Colleges to Work For" survey. In particular, the university earns high marks for strong relations between faculty and administrators, a collaborative system of governance, strong pay and benefits, and a healthy work/life balance.