ECTC is seeking a high-energy, hands-on individual to provide outreach and overall management of all functions related to the federally required Satisfactory Academic Progress (SAP) processes, including monitoring student completion rates, GPA and program length. The SAP coordinator reviews and confirms notification to students who fail to meet SAP standards at the end of every semester. The SAP coordinator monitors grades for financial aid recipients placed on conditional probation and is responsible for tracking SAP data and reporting SAP outcomes as requested. This position requires excellent customer service and communication skills as well as a mastery of complex regulations and professional judgment.
Additionally, this position serves in an outreach/intervention capacity that involves a great deal of student interaction. The coordinator must effectively communicate financial aid policies to students, parents, college, and community members and maintain professionalism in high-stress situations. This position will report to the Director of Financial Aid.
Responsibilities will include, but are not limited to:
Administers ECTC SAP processes to include the coordination of the online application process, management of awarding, reconciliation of accounts, data entry into PeopleSoft, verification and/or cancellation of awards, and promote and evaluate program annually.
Facilitate and oversee the SAP functions and reviews assuring regulatory compliance, eligibility requirements and policy
Serve as primary point of contact for all communications with students, parents, counselors and college representatives regarding SAP
Package financial aid awards based on needs-analysis, federal regulations, cost of attendance, and institutional budgets while determining a student's eligibility for financial aid.
Manage Foster Waiver review and state verification process, monitor students annually for continued eligibility.
Conduct financial aid / scholarship presentations at workshops, orientation, area high school workshops, and other community organizations
Serves as office point of contact for unaccompanied homeless youth to provide assistance to navigate financial aid processes and available campus resources.
Maintain expert knowledge of federal, state, and institutional policies regarding all types of financial aid (i.e., Pell Grant, College Access Program, KEES, WRKS, Federal Direct Loans, Work-Study, etc.).
Stay current with trends, best practices, and other regulations related to student outreach; communication technology; student retention and enrollment services.
Bachelor's degree (related field), and two years related experience, or equivalent.
Excellent written and interpersonal communication skills
Excellent organizational management and student development skills
Proven orientation toward quality service and teamwork
Ability to problem solve, demonstrate initiative, and work autonomously
Ability to work on multiple tasks with attention to detail
Ability to work with a wide range of people from diverse backgrounds
Ability to maintain a high level of confidentiality
Ability to use, assess, and manage technology and information systems in the enrollment area
Knowledge of federal, state, and institutional financial aid policies and regulations
KCTCS/ECTC is an equal opportunity employer and education institution.
Band 9 (Min: $37,704.00)
Internal Number: 59694
About Elizabethtown Community & Technical College
Elizabethtown Community and Technical College (ECTC) is a comprehensive community and technical college, serving the region since 1964. We provide education and training that prepares you to succeed in a constantly changing world. Whether you're a recent high school graduate working toward a bachelor's degree, interested in an associate degree with immediate career opportunities, or needing to upgrade your job skills, we have something to offer you.