We believe that acting as a liaison between patients, guests, and Memorial Sloan Kettering staff is an important role with significant impact on the patient experience. As a Unit Assistant you will ensure the accuracy and timely implementation of orders, the coordination of services, and responsiveness to patient inquiries in a professional manner. You have experience working with complementary teams, possess strong critical thinking skills, take an analytical approach to problem solving and proven ability to exhibit initiative.
Join our team where everyone plays a meaningful role in the fight against cancer. Are you searching for your life's calling? Making a difference in the lives of others, there is no greater vocation.
Respond to patient inquires and requests by providing great customer service and coordinating with Memorial Sloan Kettering staff
Handle stressful situations and think on your feet to solve problems efficiently using good judgment and knowledge of internal systems and protocols
Multitask and partner with clinical staff to ensure patients' needs are addressed efficiently
Maintain a positive attitude and considerate demeanor when partnering with patients and the clinical team
Play a vital role when providing administrative support to the entire unit
An effective communicator, able to figure out how best to reach difference audiences
Excited to work as part of a care-giving, patient-centered team, capable of building strong relationships and delivering patient-centric solutions
A problem-solver, eager to take initiative in new situations and take on tough challenges with a sense of urgency, high energy and enthusiasm
Capable of building strong customer relationships and delivering customer-centric solutions
A good decision-maker, with proven success at making timely decisions that keep the organization moving forward.
Able to operate effectively, even when things are not clear or the way forward is not obvious.
A good decision-maker, with proven success at making timely decisions that keep the organization moving forward
A High School diploma or equivalent education (required) OR Bachelors degree (preferred)
Superb communication, organizational, and intermediate computer skills.
A minimum of 2 years experience as a secretary or Medical Assistant in a healthcare setting.
8 hour shifts flexed between 6a-4p M-F with weekend rotation
Internal Number: 2019-37465
About Memorial Sloan-Kettering Cancer Center
As one of the world's premier cancer centers, Memorial Sloan-Kettering Cancer Center is committed to exceptional patient care, leading-edge research, and superb educational programs. The close collaboration between our physicians and scientists is one of our unique strengths, enabling us to provide patients with the best care available today as we work to discover more effective strategies to prevent, control, and ultimately cure cancer in the future. Our education programs train future physicians and scientists, and the knowledge and experience they gain at Memorial Sloan-Kettering has an impact on cancer treatment and the biomedical research agenda around the world.