Applications accepted only online at www.tarleton.edu/jobs

The Financial Aid Advisor I, under direction, counsels and provides student financial aid and scholarship information to prospective and currently enrolled students and their families. Assists in facilitating workshops and learns to make presentations on and off campus to groups regarding financial aid and scholarships.; Work hours: Mon-Fri; 8 AM-5 PM or as work requirements indicate

Responsibilities:
50% Counsels students and parents in office on financial aid information relevant to the individual student situation and answers all questions. Monitors the office email(FINAID)-responding to all student and parent emails requesting financial aid information such as application process, verification, needed documents, etc. Responds to questions and counseling needs in-person and by written, phone, and email means from currently enrolled students, prospective students and parents

20% Assists with the outreach for the financial aid office. Assists with prospective students with their verification process to Tarleton. Uses discretion to respond to varied questions related to verification that may require researching and consolidating data. Works the front counter and phones as needed when short staffed per the assistant director.

15% Assists with the intake of verification documents, special circumstance packets, TASFA applications, and Dep override packets. Assists with the review of SAP appeal packets per the assistant director and senior advisor request.

10% Interprets and maintains knowledge of current federal, state, and institutional policies, procedures, and regulations pertaining to financial aid, and student employment.

5% May work at resource tables as requested by groups from Tarleton, and orientations to assist prospective students, and others. Performs other duties as assigned
 

Education and Experience:
Bachelors degree or an equivalent combination of education and experience. Some experience in planning, organizing, or in higher education.

Knowledge, Skills and Abilities:
Knowledge of word processing and spreadsheet applications. Oral and written communication skills. Customer Service skills. Ability to multitask and work cooperatively with others. Ability to work individually or as a team. Ability to organize and make decisions. Ability to relate well with a diverse student population.

Preferred Requirements:
Bachelors degree and one or more years of experience in financial aid, planning, organizing, or higher education is preferred.