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Nicknamed The Greatest Stadium in the World, the Los Angeles Memorial Coliseum has hosted college football, professional football, two Olympics, a World Series game and numerous concerts since 1923.  As the home for Trojan Football, the Coliseum has become a symbol for University excellence and spirit. USC has committed $270 million to Coliseum renovations to guarantee its continuing presence as a premiere stadium well into the future, serving all Angelenos and Trojans alike.

We are seeking a Senior Manager of Facility Operations to join our rapidly growing team.

The Opportunity:

Are you enthusiastic about creating and preserving an exceptional space? Are you passionate about providing an unforgettable guest experience? Then we want you! As our Senior Manager of Facility Operations, you will maintain the Coliseum so that it continues to exude University excellence and spirit. Alongside your team, you will play a role in our renovations and the development of future systems to maintain our facilities. We want to be sure that the Coliseum remains a premiere stadium well into the future, and you will help us make this happen!

The Accountabilities:

• Prepares and administers project documentation; maintains and organizes capital project files; prepares capital project estimates and manages project budgets; prepares design and construction reports for accounting, contracting, projects and related activities
• Oversees the scheduled servicing and corrective repair of maintenance vehicles; generates reports on equipment status and staff allocations
• Direct vendor activities that include the scheduling of repair and maintenance needs as required; closely monitor progress to ensure quality of work.
• Responsible for operational budget management.
• Provides customer service to students, faculty, staff and external customers. Meets customer needs, offers options, resolves problems and follows up with customers. Ensures full customer satisfaction without unnecessarily referring customer to other staff members. Maintains friendly, helpful demeanor.
• Plans, implements and directs programs, projects and activities for Auxiliary Services section. Develops and recommends goals and objectives for section.
• Directly or indirectly supervises all staff assigned to section, through subordinate managers and supervisors. Monitors staffing needs based on goals and objectives of section. Performs department manager's function in department manager's absence as needed. Determines and/or recommends section salary administration including raises, promotions and reclassifications. Approves/disapproves all work guidance actions within section.
• Oversees recruitment, hiring, orientation, training and supervision of section's staff. Oversees performance evaluation process, ensuring consistent use of all applicable policies and procedures. Counsels, disciplines and/or terminates employees as required.
• Plans, develops and manages section budget. Approves/disapproves section expenditures.
• Develops and implements policies, procedures and short and long-term strategic plans to enhance section operations with the approval of the Division Director.
• Maintains currency with, understands and ensures section compliance with all University and departmental policies and procedures and with all applicable local, state and federal laws and regulations.
• Develops, implements and administers plans for effective communications programs within section.
• Serves as information resource for the University community and/or the general public concerning section programs and/or projects.
• Establishes and maintains appropriate network of professional contacts. Maintains currency with professional organizations and publications. Attends and participates in meetings, conferences, etc. Represents University and/or section as assigned or as appropriate.
• Develops and implements security related procedures such as office opening and closing routines, recognition of duress signals and key controls. Coordinates security activities with University Public Safety Department. Promotes and maintains standards for security conscious awareness and behavior. Maintains knowledge of University's crime prevention and suppression programs and services. Ensures dissemination of security related information to staff.

The Qualifiers:

• Education: Bachelor’s degree.
• Experience: 5 years
• Management level experience in a university Auxiliary Services section
• Valid driver's license may be required.

What We Prefer:

• Master’s degree
• USC Auxiliary Services management level experience

The Trojan Family Rewards:

We pride ourselves in creating the BEST USC EXPERIENCE, and that begins with our employees! We offer a wide variety of benefits and programs that support our staff and their families including:

• : dental and vision plans, tuition assistance for our employees and their families, paid time off, flexible spending accounts, 2:1 retirement plan contributions, child care centers and up to $50,000 housing subsidy. And because we are a qualifying public service organization, you may qualify for Public Service Loan Forgiveness (PSLF) for educational loans. Don’t believe us? Visit benefits.usc.edu.
• : discounts to USC sporting events, USC Bookstores, wireless plans, travel, accommodations, and local entertainment. 
• Career Growth: We are the largest private employer in Los Angeles offering tremendous development opportunities in multiple fields and industries. The Trojan Network connects current and previous members of the Trojan family to create an endless professional network.

This support advocates work-life balance and employee well-being. As members of the Trojan family, employees are connected by the traditions and history that make us proud to be Trojans!

As an equal opportunity employer, USC values and promotes diversity and inclusion in the workplace. The work culture thrives on mutual respect, trust, and synergy amongst all of its members.

USC has great minds that transform the world with their talents and research. Will you be one? Join us!

FIGHT ON!

Minimum Education: Bachelor's degree, Combined experience/education as substitute for minimum educationMinimum Experience: 5 years, Combined education/experience as substitute for minimum experienceMinimum Field of Expertise: Management level experience in a university Auxiliary Services section.