This position addresses the needs of students who are experiencing challenges in areas such as academics, accommodations, physical health, psychological health, economic, discipline, family relationships, and social adjustments through a variety of interventions, referrals, and follow up services. Responsibilities include coordinating the implementation of formal accommodations, case management, and collaboration and consultation with academic deans, health care providers, and colleagues within the Mailman School of Public Health (MSPH) and the university at large. Additional activities include community outreach and education, data collection, assessment, and other relevant special projects.
Serves as the MSPH Office of Disability Services Liaison and primary point person for students with approved accommodations to contact for implementation needs.
Managing and tracking all student issues including ensuring proper documentation and case file management of individual situations and providing regular updates to Director of Support Services
Maintaining relationships with University support offices, which the Assistant Director might refer students, including Student Health Services, Mental Health Services, Center for Student Wellness, Sexual Violence Response, the Office of University Life, Disability Services, etc.;
Provides support for students navigating the academic integrity process.
Serves as a primary point of contact for community members to express concerns about persons exhibiting symptoms associated with distress.
Manages a case load of students with academic needs by providing support, referrals, and follow-up.
Provides follow-up services to check on compliance with recommendations by consulting and collaborating regularly with various campus partners, departments, schools, and providers to achieve case management goals.
Maintains an intake system for students who have been referred to Student Support Services.
Provides ongoing development and provision of outreach education to the MSPH community. Outreach to include students, staff, faculty, and campus partners.
Develops and administers assessment plan for case management services. Assists in the preparation of departmental, division, and university reports.
Ability to identify students in crisis based on social work, clinical psychology or counseling psychology experience; provide support as needed
Offer non-confidential counseling support and referrals
Assist in identifying effective planning for students and/or training for faculty to prevent concerning behavior or crisis
Bachelor's degree in Social Work, Mental Health, Counseling or Psychology, Higher Education, Student Personnel Administration, or Medical field.
Three to five years of relevant work experience.
Excellent interpersonal communication skills; ability to communicate effectively to groups; works well in a team-oriented environment.
Ability to assess information regarding persons of concern.
Ability to professionally and appropriately manage sensitive and private information.
Knowledge, experience, and comfort with recognizing mental health signs and symptoms.
Ability to synthesize and summarize large amounts of information, document information electronically in a timely manner, and verbally communicate with appropriate stakeholders as warranted.
Knowledge of MSPH and community resources and the ability to make referrals.
Understanding of and ability to adhere to strict privacy restrictions.
Skill in using technology to track and manage individual cases (Maxient).
Ability to assess and report on school trends.
Knowledge of current regulations relevant to work in higher education (i.e., Title II, III & IX; FERPA; HIPAA).
Master's degree in Social Work, Counseling or Clinical Psychology
Certification and/or Licensure in relevant mental health discipline
Seven years of relevant work experience
Equal Opportunity Employer / Disability / Veteran
Columbia University is committed to the hiring of qualified local residents.
Internal Number: 504287
About Columbia University
Columbia University is one of the world's most important centers of research and at the same time a distinctive and distinguished learning environment for undergraduates and graduate students in many scholarly and professional fields. The University recognizes the importance of its location in New York City and seeks to link its research and teaching to the vast resources of a great metropolis. It seeks to attract a diverse and international faculty and student body, to support research and teaching on global issues, and to create academic relationships with many countries and regions. It expects all areas of the university to advance knowledge and learning at the highest level and to convey the products of its efforts to the world.