Washington University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, genetic information, disability, or protected veteran status.
This position is full-time and works approximately 40 hours per week.
Department Name/Job Location:
This position is in the Department of Neurology. The position is located at the St. Louis Children's Hospital. This position is for the Medical School Campus.
The Registered or Certified Medical Assistant III in this position will primarily work and support the pediatric neurology providers who are dispensing medications which are categorized as “buy and bill” by the Department of Neurology. These medications include, but are not limited to, Botox, Myobloc, Xeomin, Dysport and Gablofen. Prep work will need to be done prior to clinic, including printing off Provider schedules, checking for authorizations, noting which patients have Specialty Pharmacy Product (SPP) or patient assistance program medications, and making sure all supplies needed are stocked. During clinic, all supplies and medication will need to be brought out and appropriately laid out accordingly to clinic protocol. After a clinic, responsibility for drug accountability, billing charges, documentation of distribution and medical records submission will need to be made.
PRIMARY DUTIES AND RESPONSIBILITIES:
Demonstrates a high commitment to excellence in service and quality through interactions with team members, Neurology faculty, staff, referring physicians, patients and their families while focusing on service culture and continuously striving to align with the Department of Neurology’s mission and vision.
Manage provider schedules to ensure appointments are scheduled properly; keep track of drug supply, this includes general stock, SPP, and samples of Botox as well as Baclofen; order drugs when necessary; monitor Botox clinic supplies, ex. syringes, needles, electrodes and saline; ensure drug authorization is complete, verify authorized drug amount; stock supplies for procedures cases; ensure procedural equipment are maintained (for example, new batteries, cleaning, and printer papers; set up provider exam rooms for procedures); reconstitute Botox and other toxins for providers; assistant providers with patient positioning during procedures; contact the pre-certification department to request drug increases when needed; place medication orders in patient chart; schedule follow-up visits.
Interacts directly with providers, provider teams, and patients in clinical setting, completes clinical tasks which include, but are not limited to, obtaining vital signs, preparing, cleaning, and stocking exam rooms, and rooming patients. In addition, prepares medical records for clinic visits by making certain all paperwork is complete and ready for the provider prior to seeing the patient.
Professionally greets and arrives patients for their clinic visits; confirms patient registration, insurance, demographics in the patient management system. Schedules return visits and ancillary testing; and assists with the pre-certification process, as needed.
Routes phone messages, patient questions and telephone communications to the appropriate sections, as needed. Assists provider and provider teams during clinic with paperwork, appropriate phone calls, faxing and coping of material.
Performs miscellaneous duties as assigned.
High school diploma or equivalent.
Registered or Certified Medical Assistant with a minimum of three years of related work experience (examples of related fields include, military medic, emergency medical technicians, nurse’s aide, physical therapy and nurse technicians, and certified athletic trainers); substitutions include:
Medical assistant certification/registration eligible with successful completion of certification exam within six months of hire date (or within a shorter time frame if noted by hiring manager).
Graduate of an accredited nursing program (such as RN/LPN), or comparable allied health training program with a minimum of one year of relevant experience.
Ability to show proof of medical assistant registration/certification or complete medical assistant registration/certification within six months of hire date (or within a shorter time frame if noted by hiring manager).
Basic Life Support certification (Online BLS certifications, those without a skills assessment component, are not sufficient to meet the BLS requirements).
Demonstrates effective interactive communication skills with the ability to work with physicians, patients, families, significant others, and support staff.
Effective interpersonal, organizational, and telephone skills.
Working knowledge of anatomy and physiology, fundamentals of medical terminology, and demonstrated knowledge/experience working with electronic medical records.
The hiring range for this position is $15.85 - $19.43 per hour.
All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. Current employees applying for a new position within the university may be subject to this requirement. The screenings will include a criminal background check and, as applicable for the position, other background checks, drug screen, employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.
Please attach a copy of your most current signed performance evaluation (completed within the last 18 months) to your online account. If you have not received a performance evaluation, you may provide two current signed letters of recommendation (written within the last 18 months), preferably to include one letter from either a current or recent former supervisor. To attach these documents, go to: My Career Tools, Add Attachment, Attachment Type – Performance Reviews or Letters of Recommendation.
Washington University in St. Louis, a medium-sized, independent university, is dedicated to challenging its faculty and students alike to seek new knowledge and greater understanding of an ever-changing, multicultural world. The University offers more than 90 programs and almost 1,500 courses leading to bachelor's, master's and doctoral degrees in a broad spectrum of traditional and interdisciplinary fields, with additional opportunities for minor concentrations and individualized programs. The faculty is composed of scholars, scientists, artists and members of the learned professions. They serve society by teaching; by adding to the store of human art, creativity, understanding, and wisdom; and by providing direct services, such as health care.