The Resident Director serves as a member of the Housing and Residential Education (HRE) professional staff team and reports to the Associate Director for Residential Education. The Resident Director shares in the comprehensive development and management of the HRE program for approximately 2,000 on-campus students and supports the mission of Student Success and The New School. Depending on the residence hall assignment, the Resident Director will oversee a residential community of approximately 200-700 students. The Resident Director assists with all aspects of the on-campus experience, including the implementation of the residential curriculum, supervision of student staff, student behavior, departmental operations, and other duties. This role works in conjunction with a team of four other Resident Directors across campus to provide a holistic residential student experience. Finally, the supervision line for this position may include a team of Resident Advisors, a Senior Resident Advisor, Community Assistants, and potentially a graduate student in the Assistant Resident Director (ARD) position. This is a full-time, 12-month, live-on position, serves on-call, and supports evening and weekend activities. The primary responsibilities include but are not limited to the following:
Residential Curriculum ● Develop, implement, manage, and assess student engagement and community development initiatives utilizing a residential curricular approach grounded in student development theory ● Collaborate with other departments across the university through the Student & Campus Life co-curriculum ● Track engagement of residential students by utilizing the university's online engagement platform, Narwhal Nation (i.e. Campus Labs) ● Manage a residence hall budget of $8,000-$30,000 to assist with curricular initiatives ● Serve as an advisor for the Hall Council of the assigned residential community ● Advise and support students concerning issues of academic success, identity and interpersonal development, and self-authorship.
Supervision ● Directly supervise one Senior Resident Advisor (SRA) and a team of five (5) to fifteen (15) Resident Advisors (RAs). Depending on the residence hall assignment, the Resident Director may also supervise a graduate student in the Assistant Resident Director role ● Directly supervise a team of Community Assistants (CAs) to aid in the daily administrative operations of the residence hall ● Complete student staff performance evaluations and provide on-going feedback throughout the academic year
Student Behavior ● Serve in an on-call rotation and respond to student incidents as needed ● Serve as a hearing officer to adjudicate varying levels of alleged policy violations ● Mediate roommate conflicts as they arise in the residential community ● Advise students with personal concerns, or refer them to other appropriate campus resources for assistance
Departmental Operations ● Coordinate the completion of various administrative tasks within the residential community, including but not limited to, room condition reports, damage billing, health and safety inspections, mail, work orders, room changes, census rosters, etc. ● Collaborate with Campus Safety, Facilities, CleanTech, and IT Services to ensure students have an environment that is conducive for student learning and success ● Facilitate operational aspects of residence hall openings and closings ● Participate in weekly department-wide staff meetings and one-on-ones with supervisor ● Serve on and potentially chair various departmental committees, including by not limited to, Student Staff Selection, Student Staff Training, Assessment, Residential Curriculum, Recognition, Operations & Website, and Student Leadership
Other Assigned Duties ● Assist with university initiatives, including but not limited to: Fall/Spring Orientation, Open House, Admitted Student Days, Block Party, Family Weekend, Commencement, Grad Week, etc. ● Manage the daily operations for Summer Housing for the residence hall, including but not limited to: RA supervision, programming, check-ins, check-outs, etc. ● Participate in occasional evening and weekend work ● Other duties as assigned
● Master’s degree in higher education leadership or a similar concentration ● Previous experience in Housing and Residential Life ● Understanding of student development theory, including demonstrated experience with student development and community engagement. ● Knowledge of student behavioral interventions, including conflict resolution, safety initiatives, and civility education ● Demonstrated crisis management skills, including problem-solving and critical thinking ● Applied understanding of student development theory, including the impact of residential life on academic success ● Demonstrated experience supervising, developing, mentoring, and motivating a diverse student staff team ● Demonstrated excellence in interpersonal skills, including sensitivity to cultural differences and working in diverse populations ● Excellent interpersonal, oral, and written communication skills ● Ability to manage multiple collaborative projects and systems in a fast-paced environment
● A minimum of 2 years of experience post Master's ● Ability to navigate StarRez, Banner, Starfish, & Campus Labs ● Experience using a curricular approach within a residence hall community ● Experience advising a student group, Hall Council, Residence Hall Association or National Residence Hall Honorary chapter ● Serving a residential student body in an urban environment ● Experience building collaborative partnerships with faculty, administrators, students, parents, and community partners
Internal Number: 18250
About The New School
The New School, a leading university in downtown New York City, offers degree and nondegree academic programs in design, the social sciences, the liberal arts, management, the arts, and media. Students benefit from small classes, superior resources, and renowned faculty members who practice what they teach. Continuing education courses and public programs place the university at the center of New York’s cultural and intellectual life.