The Recruitment Support Specialist in the Office of Undergraduate Admissions will warmly welcome and provide great care to students, parents, and counselors who call, email, and visit the admissions office; counsel students about admission to Carolina; lead assigned projects; provide advice on delivering great care to colleagues and provide regular training support; provide administrative and processing support to the office; and perform other administrative duties as assigned. Successful candidates will demonstrate an ability to create a welcoming environment within a high-volume hospitality/student service environment; work well with colleagues, students, parents, and educators and treat all with great care; effectively prioritize work, manage time, and demonstrate attention to details; demonstrate sound judgment; speak and write clearly; solve problems; and think critically.
Education and Experience:
High school diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.
Must have customer service experience, and experience multi-tasking and meeting deadlines. Candidate should also possess excellent oral and written communication skills; strong organization and time management skills; and ability to problem-solve and apply policies and procedures to resolve complex situations. Experience working with Microsoft Word, Excel and Windows is required, as well as experience performing detail-oriented data entry.
Experience working with the public in a university setting is preferred. Preferred candidate will have experience exercising independent judgment, as well as managing and coordinating workflow activities. Experience working with people with courtesy and tact in performing public contact and communication duties that may be sensitive in nature preferred. Bachelor's degree preferred.
The University of North Carolina at Chapel Hill is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, race, national origin, religion, sex, sexual orientation, or status as a protected veteran.
Internal Number: 171036
About The University of North Carolina at Chapel Hill
Carolina rates among the nation’s great institutions of higher education, set on an historic and beautiful campus that celebrates all four seasons. Carolina’s students, faculty and staff come here from around the world, bringing varied cultural, racial and ethnic heritages that help make UNC-Chapel Hill a thriving intellectual center. We’re repeatedly ranked the nation’s best value in higher education for students seeking to earn a college degree – the University has garnered the top spot each time since the ranking’s launch in 1998.Whether you’ve just started your career, are new to academia or are a seasoned professional with assorted campus experiences to draw on, we hope you will find a great place at Carolina.