Library Services is located in the Clement C. Maxwell Library and is open during the academic year on average 94 hours each week. It is a busy, dynamic space with classrooms, academic and administrative offices throughout the building. The library serves all BSU students, faculty, staff, administrators, as well as those at the satellite campuses in Attleboro and on Cape Cod. The library is open to all residents of the Commonwealth and to scholars from around the world. Reference and Research Services is located on the first floor of Maxwell Library. The position is supervised by the head of Reference Services, who supervises the unit’s staff and manages all processes conducted in the unit.
The Library Assistant III in Reference and Research Services is responsible for several crucial functions, including but not limited to: providing general library and research assistance, preparing monthly service statistics, participating in collection inventory projects, and other duties as assigned. Besides such duties, the position shelves materials, assists with the weeding process of reference and general collection materials, participates in library-wide meetings, attends workshops to enhance job knowledge, and provides excellent customer service.
Tour of Duty: Sunday through Thursday: 3:45 pm – 11:45 pm (Fridays and Saturdays as days off) Subject to change
This is an AFSCME paraprofessional position and is subject to the terms of that union agreement.
Provides general library, research and reference assistance in person, electronically, or via the telephone.
Provides instruction on an as needed basis using familiarity of basic concepts in library instruction pedagogies and practices.
Assists library users with information discovery strategies, employing effective techniques for using the library’s wide array of print and non-print resources.
Assists with the management of the physical collections by re-shelving and re-filing resources, and by reporting lost or missing items from the reference and general collections.
Assists the Reference librarians in the weeding processes for the reference and general collections.
Creates and distributes descriptions of and promotional materials for new reference sources, as well as general collections materials as requested.
Compiles and prepares monthly usage and service statistics using standard tools.
Reviews, revises, and creates print promotional materials for a variety of library services and may assist with developing online promotional materials.
Assists with training, supervising and evaluating student workers.
Maintains the copy and printing services or on an as needed basis, assisting customers with resolving printing and photocopying issues.
Assists customers with technology and reports problems as they arise.
Conducts group tours and under the direction of the head of Reference and Research Services offers bibliographic instruction sessions as needed.
Performs other duties as assigned by supervisor.
Applicant must have at least two years of full-time or equivalent part-time paraprofessional experience as a library assistant, including at least one year in a supervisory capacity, or any equivalent combination of the required experience and the substitutions per the state job specifications. http://www.mass.edu/foremployees/classificationspecs/classspecs-pers.asp
Ability to communicate effectively.
Ability to follow oral and written instructions.
Ability to deal tactfully with others.
Ability to establish and maintain harmonious working relationships with others.
Ability to maintain accurate records.
Ability to prepare general reports.
Knowledge of library research and reference materials, and general library services.
Associate’s degree or higher.
Academic library experience, especially in customer services.
Knowledge of and ability to use Microsoft Office productivity applications.
Enthusiastic and motivated self-starter.
Ability to exercise sound judgment.
Experience using library automated systems and the equipment typically found in libraries (i.e., printers, photocopiers, scanners, etc.)
Strong customer service skills and the ability to provide effective customer service.
Bridgewater State University complies with the Americans with Disabilities Act (ADA) to provide reasonable accommodation to qualified applicants and employee with disabilities.
Job duties are performed in an environmentally controlled office setting, subject to standing for prolonged periods of time, bending, stooping, reaching, lifting, pushing heavy book carts and occasional lifting of boxes weighing 10+ lbs.
Please be aware that employment at Bridgewater State University is contingent upon completion of a successful background check.
Bridgewater State University (BSU) is an affirmative action/equal opportunity employer which actively seeks to increase the diversity of its workforce. We are dedicated to providing educational, working and living environments that value the diverse backgrounds of all people.
Please note the following information is required to complete your application for this position:
*a minimum of one (1) employment history entry.
*a minimum of three (3) professional reference entries.
*job information updated 9/16/19
Internal Number: 17834
About Bridgewater State University
Since its founding in 1840, Bridgewater has remained steadfast in its commitment to empower individuals and instill in its community an abiding desire to advance the public good. Our rigorous and dynamic academic environment encourages students and faculty to develop their strengths and become leaders in their fields. At the same time, we strive to lead by example. As the university continues to build momentum, we continuously reinvest in the success of our students and our region.