Normal Work Schedule: Monday - Friday, 8:00 am - 5:00 pm
Job Summary: Under moderate supervision, performs general office, administrative and secretarial duties with some variety and complexity. Follows generally prescribed procedures using limited judgment. Typical duties may include receiving, screening and routing telephone calls, mail and visitors, arranging itineraries/agendas, setting up and maintaining files (database and/or hardcopy) typing a variety of material, preparing purchase requisitions, miscellaneous disbursement vouchers, departmental transfer authorizations, travel expense forms, compiling data and preparing reports, maintaining inventory and purchasing office supplies and materials, maintaining budget records, and acting as daily liaison to other offices. Position may supervise student workers or other clerical staff.
Additional Department Summary: This position is generally the first point of contact for Housing and Residential Communities. As such, professionalism and responding timely to all requests are required. Responsibilities include, but not limited to, answering and directing incoming calls and emails, greeting customers, providing residential living information to interested parents and prospective students, and assisting customers with various processes such as room change requests. Responsible for completing required training that is related to laws and regulations, that creates a more hospitable and respectful workplace; and safer work environment.
Required Minimum Qualifications: High school diploma or GED and two (2) years of general office experience; OR Associate's degree or higher.
Skills and Knowledge: Exceptional customer service skills, phone etiquette, and effective oral and written communication skills are required. Demonstrated commitment to expand multicultural knowledge, awareness, and skills as evidenced through: demonstrating self awareness; understanding and valuing others; demonstrating knowledge of social inequalities; interacting effectively with a diversity of people; fostering equity and inclusion.
Background Investigation Statement: Prior to hiring, the final candidate(s) must successfully pass a pre-employment background investigation and information obtained from social media and other internet sources. A prior conviction reported as a result of the background investigation DOES NOT automatically disqualify a candidate from consideration for this position. A candidate with a prior conviction or negative behavioral red flags will receive an individualized review of the prior conviction or negative behavioral red flags before a hiring decision is made.
Equal Employment Opportunity: The University of Alabama is an Equal Employment/Equal Educational Opportunity Institution. All qualified applicants will receive consideration for employment or volunteer status without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, pregnancy, age, genetic or family medical history information, disability, protected veteran status, or any other legally protected basis, and will not be discriminated against because of their protected status. Applicants and employees of this institution are protected under Federal law from discrimination on several bases. Follow the link below to find out more. "EEO is the Law"Poster
Internal Number: 510023
About University of Alabama Tuscaloosa
As the state’s flagship university, The University of Alabama family has always focused on being the best. After all, we are The Capstone of Higher Education. Founded in 1831 as the state’s first public college, The University of Alabama is dedicated to excellence in teaching, research and service. We provide a creative, nurturing campus environment where our students can become the best individuals possible, learn from the best and brightest faculty, and make a positive difference in the community, the state and the world. You’ll like what you find here. Become part of The University of Alabama family.