Located in a historic neighborhood in the nation's capital, Georgetown offers rigorous academic programs, a global perspective, exciting ways to take advantage of Washington, D.C., and a commitment to social justice. Our community is a tight knit group of remarkable individuals interested in intellectual inquiry and making a difference in the world.
Georgetown University's Master of Arts in Learning, Design, and Technology (LDT) seeks a Program Coordinator to help support the academic and administrative responsibilities of the program. The Program Coordinator is responsible for supporting admissions and enrollment management, including communicating with and tracking prospects and applicants, engaging with digital marketing vendors, supporting international student applications, and managing the application and enrollment process. Additional duties include support for academic affairs and student services for enrolled students, including degree completion tracking and workforce placement; management of budget, financial services, & human resources, including managing scholarship and tuition funds; support for faculty and general administrative operations for the program. Overall, the Program Coordinator is responsible for all day-to-day, on-the-ground activities to manage and maintain a successful and healthy program. The Program Coordinator will also participate in program review.
Reporting to the Program Director and working closely with the program leadership, the Program Coordinator's duties include but are not limited to:
Participates in marketing and recruitment efforts for the program.
Responds to applicant inquiries and support applicants throughout the admissions process in Slate.
Organizes and prepares admissions applications for review, and follows the appropriate steps for inputting decisions in Banner according to the policies and procedures set forth by the Graduate School Dean's Office.
Enrolls eligible candidates into the program.
Maintains records of admissions statistics for program.
Marketing, Outreach, Communications, Web
Participates in recruitment and marketing efforts for the program with the faculty directors.
Develops and implements outreach plans with the faculty directors, including social media campaigns.
Conducts regular promotion and outreach of the programs, highlighting key activities, student and faculty accomplishments, and other important program endeavors.
Attends graduate fairs to promote the success of the program.
Maintains program websites, updating content as needed.
Ensures that students are appropriately registered each semester.
Monitors student status and academic progress.
Assists students in submitting special requests to the Graduate School in a timely manner (including transfer of credits, leaves of absence, consortium requests, and application for graduation / clearance and commencement preparations).
Communicates with administrative departs regarding significant changes in student progress, status or program changes, including Graduate School Dean's Office, University Registrar, Student Financial Services, and Office of Global Services.
Refers students to academic and non-academic resources as needed to support their progress and success in the program, including referencing the Academic Resource Center, Counseling and Psychiatric Services, Graduate Title IX Coordinator, Student Health, Graduate Student Organization, or other departments on campus.
Supports program-level and Graduate School student events as requested (Orientation, Commencement, social events complementing students' academic pursuits, academic events supporting the curriculum, competitions, research).
Financial Aid Responsibilities
Prepares merit-based aid program budgets as requested.
Monitors student enrollment and merit aid expenses.
Monitors student enrollment and communicated with registered student status and registration changes to key departments such as Graduate School, University Registrar, Office of Global Services, and Student Financial Services.
Faculty & Curriculum Support
Assists faculty with rank / tenure / promotion process where applicable.
Prepares HR and financial documentation in support of faculty (such as leaves / sabbatical, expense reports, and procurement card management).
Assists faculty in course scheduling and general preparation.
Engages in program review when requested, including gathering historical data, organizing reports and preparing submissions for review by Graduate School Executive Faculty and University officials.
Provides technical support for distance and online students.
Supervises 1-2 graduate students, supporting program communications and classroom support.
General Operations and Administration
Reviews program financial activity regularly and verifies that spending is within guidelines established by the Dean of the Graduate School.
Procures supplies and services to support program success.
Performs general administrative duties that might fall in other categories such as human resources, and finance that support the program(s).
Other Duties as Assigned
Works with the Center for New Designs in Learning and Scholarship (CNDLS) to support internship activities of students.
Works with the Graduate School Dean's Office to schedule events for each program.
Works with the Graduate School Dean's Office to facilitate appointments and hiring.
Participates in and supports Graduate School student events as requested (Graduate Student Induction, Commencement, etc.).
Bachelor's Degree; Master's Degree preferred
3+ years of experience in higher education, preferably at the graduate level supporting and administering programs
Ability to adapt to changes in technology as well as the policies and procedures that support activity at the university
Understanding of appropriate and confidential file management, communication and storage
Knowledgeable in the following applications: Google Apps, Microsoft Office and Adobe Acrobat Pro
Knowledgeable in the following applications: WordPress and or other web editing tools, Banner/Cognos, Slate, and Workday
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Georgetown University is an Equal Opportunity/Affirmative Action Employer fully dedicated to achieving a diverse faculty and staff. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, national origin, age, sex (including pregnancy, gender identity and expression, and sexual orientation) , disability status, protected veteran status, or any other characteristic protected by law.
Georgetown University offers a wide variety of comprehensive and competitive benefits. Benefits packages include comprehensive health, dental and vision plans, disability and life insurance coverage, retirement savings programs, tuition assistance, voluntary insurance options (including group legal, accident, and critical illness), and much more. Whatever your need, the Office of Faculty and Staff Benefits will be standing by to support you. You can learn more about the benefits offered to eligible faculty and staff at https://benefits.georgetown.edu or view the online interactive benefits guide for more information.
Internal Number: JR07794
About Georgetown University
Established in 1789, Georgetown is the nation's oldest Catholic and Jesuit University. Georgetown is one of the world's leading academic and research institutions, offering a unique educational experience that prepares the next generation of global citizens to lead and make a difference in the world.