As the region's only Level I Trauma center, Harborview Medical Center (HMC) is well known for innovations and excellence in trauma care and its centers of emphasis: Trauma, Burn, Neurosciences, AIDS/STD, Center for Advanced Reconstruction and Rehabilitation (CARER), and mentally-and medically- vulnerable populations. In addition to the centers of emphasis, HMC serves a mission population for King County. Harborview employees are committed to the vital role the institution plays in the immediate community, as well as the entire Northwest region. HMC is owned by King County and managed by the University of Washington (UW) and serves as a training site for UW's School of Medicine. The UW is proud to be one of the nation's premier educational and research institutions. Our people are the most important asset in our pursuit of achieving excellence in education, research, and community service. Our staff not only enjoys outstanding benefits and professional growth opportunities, but also an environment noted for diversity, community involvement, intellectual excitement, artistic pursuits, and natural beauty. Harborview Medical Center's 2 West Clinics (2WC) - Madison, Infectious Diseases, Allergy, and Hansen's Disease Clinics has an outstanding opportunity for a 50% Part-Time (20 hours/week) MEDICAL ASSISTANT. This individual will also assist the Madison Clinic which provides primary care to HIV patient Clinic's healthcare professionals in the delivery of high quality patient care. The Madison Clinic is a fast paced and high volume academic, research and patient care setting which requires a strong emphasis on accuracy, collaboration, Teamwork, and problem solving abilities. Job SummaryMedical Assistants perform duties to assist health care professionals in the examination and treatment of patients, including: preparing the patient and the environment for treatment; meeting the communication needs of patients and family; conducting basic diagnostic tests; providing patient care coordination, and patient education. Communicates with physicians and team members about patient's clinical condition including symptoms and results of diagnostic tests. Completes follow-up as directed by provider. As a member of the health care team, the Medical Assistant helps to create a culture of professional excellence and helps to maintain an environment that respects cultural, economic, ethnic and lifestyle differences of patients and staff. General supervision is provided by the manager or designee. Supervision for tasks performed under a Medical Assistant's Health Care Assistant Certification is the responsibility of the clinic medical director or designee. Physicians, health care specialists, and RNs provide immediate supervision of services performed by Medical Assistants under provider's orders for specific patients.Job Duties & Performance StandardsClinic FlowMonitors and manages the flow of patients in the clinic throughout the day.Demonstrates the ability to be organized and effectively prioritizes work tasks for the needs of the clinic.Patient Care ProceduresPerforms direct patient care procedures according to their level of education, certification, and clinic protocol.Provides skilled assistance to providers performing patient care procedures in the clinic.Maintains sterile technique during treatments and special procedures as indicated.Patient Specific CareProvides accurate, appropriate, and culturally sensitive education to clinic patients.Performs patient care responsibilities considering needs specific to the standard of care for patient's age.Patient Care - SafetyMaintains infection control standards including hand hygiene and appropriate use of personal protective attire.Responds appropriately to patients in physical distress or emergency situations.Coordination of CareAssists providers and clinic RNs in the maintenance of clinic processes to ensure timely follow-up on reported test results.Assists with coordination of care including clarifying patient follow-up and scheduling patient appointments.DocumentationAccurately and thoroughly documents provision of patient care in a timely manner.Maintains, completes and submits required clinic reports and audits in a timely manner.General Clinic DutiesPerforms duties of other support staff as required by clinic needs.Answers telephone calls in a professional manner and directs calls appropriately.Responds to patient issues and refers issues as appropriate.Billing PracticesDemonstrates understanding of billing practices.Performs other related duties as required.Language SkillsAbility to communicate in English, both verbally and in writing.Other Skills.Other SkillsBasic computer knowledge.
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergraduate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.