The Law School Receptionist will serve as the public service assistant for greeting guests, students, faculty, staff and other stakeholders. The Receptionist will also serve as a resource across the building with logistics, as well as serving as a resource regarding entry control.
Provide exceptional customer service, in regards to creating a welcoming environment at the Law School
Act as the informational point person for the Law School community; answer questions, provide directions, provide general information, and other assistance as needed
Adhere to and support Law School policies and procedures
Oversee visitor control, including guest sign-in and name badges as necessary
Monitor and respond to security threats, and enforce safety and emergency protocols
Notify appropriate parties of suspicious or inappropriate behaviors
Receive and reply to email and phone calls in a timely manner
Assist with basic and general media, public relations and marketing calls, in collaboration with the Communications department
Assist Student Services to ensure student programs such as Orientation, Admitted Students Weekend, etc., run smoothly and efficiently
Provide miscellaneous clerical support to internal departments as directed
Manage and log daily shipping and receiving, according to Law School procedures
Assist Building Services staff as directed (package drop off, minor event set-up, etc.)
Assist the Events team as directed, meet and greet caterers as needed
Process basic financial transactions for Law School Administration, including the sale of temporary parking passes
Monitor and make updates to the electronic bulletin board system
Other related duties as assigned
Ability to exercise excellent judgment and make appropriate exceptions to policies when allowed
Ability to stay poised under pressure and maintain professionalism at all times when interacting with patrons, staff, students, faculty and others
Excellent problem-solving skills and the ability to recognize and refer problems when appropriate
Strong oral and written communication skills
Ability to work independently without constant supervision
Ability to prioritize a task and complete work fully and in a timely manner
Ability to work effectively on multiple concurrent tasks both independently and under constant interruptions
Manage interpersonal relationships and communicate with clarity, tact and courtesy with patrons, staff, faculty, students and others
Communicate effectively in English, both orally and in writing
Use or learn a range of position-related software applications
Comfortable and competent with technology and able to quickly adapt to software changes
Education, Experience, Certifications:
High School Diploma or equivalent required
Minimum of one year of professional experience required
Minimum of one year of customer service experience required
Working Conditions and Physical Requirements:
Ability to life and move boxes up to 50lbs
Ability to sit, stand or move continuously for prolonged periods
NOTE: Â When applying, all required documents MUST be uploaded under the Resume/CV section of the application.
Pay Scale: $15.27-$17.64
The University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.
Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via the Applicant Inquiry Form.
The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: securityreport.uchicago.edu. Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.
Internal Number: JR06764
About University of Chicago
One of the world's premier academic and research institutions, the University of Chicago has driven new ways of thinking since our 1890 founding. Today, UChicago is an intellectual destination that draws inspired scholars to our Hyde Park and international campuses, keeping UChicago at the nexus of ideas that challenge and change the world.