Unit-preferred Competencies 1) Elicit and gather business and systems requirements using interviews, surveys, job shadowing and other data gathering techniques.Â 2) Analyze business requirements, system functionality, current system use, and user needs; specify functional designs and work with developers and analysts to implement improvements. 3) Work closely with the data architecture and technical development team to ensure the creation of an efficient design and structure that meets all functional business and clinical needs. 4) Serve as liaison between EHR vendor and university IS; communicate relevant information to SHCS leadership team and end users. 5) Provide analysis and recommendations regarding data management and the design of internal operational and analytical reports. 6) Troubleshoot system issues and involve appropriate team(s) to resolve timely; owns issue until resolution is completed; provides ongoing and regular updates to SHCS leadership team and end users. 7) Develop instructional materials, training, and job aids to support and optimize use of the application. 8) Direct new initiatives to improve data and interface alignment. 9) Lead EHR system optimization efforts; participate in optimization end user group to solicit feedback and oversee optimization initiatives. 10) Understand and adhere to appropriate federal and state legal and regulatory requirements, as well as industry best-practices, with respect to the protection of personal health information.Â 11) Experience working in a health care setting. 12) Ambulatory health care setting experience. 13) Higher education experience. 14) Attention to detail. 15) Organizational skills. 16) Oral and written communication skills. 17) Interpersonal skills. 18) Ability to work independently with a high degree of initiative. 19) Ability to maintain confidentiality. 20) Ability to work on multiple projects simultaneously, set priorities, and meet deadlines. 21) Experience in enterprise application and understanding of database driven application.Â 22) Knowledge of computer system capabilities, business processes and workflow. Advanced knowledge of Excel.Â 23) Direct experience with electronic health systems strongly. Â 24) Previous knowledge of, or ability to quickly learn, appropriate legal requirements and best practices with respect to protection of personal health information. Â
Working Conditions Work Setting 1) Clinical care setting 2) Environment can be stressful
Mental Demands 1) Ability to use computers extensivelyÂ 2) Ability to use standard computer and office equipment
Preferred Qualifications Education 1) Bachelorâ™s degree in information systems, management, or other data-intensive field required; masterâ™s degree. Â
Experience 1) Approximately five to seven years of progressively more responsible job-related experience.Â 2) Ability to demonstrate advanced organizational and interpersonal/ communication skills, and superior ability to articulate complex ideas and knowledge both verbally and in writing.Â 3) Demonstrated capability to work independently and collaboratively with others.Â 4) Job requires a very high level of problem-solving due to the complexity of the situations encountered.Â
Required Documents 1) Cover Letter 2) Resume
NOTE: Â When applying, all required documents MUST be uploaded under the Resume/CV section of the application.
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