The University of Notre Dame (ND.jobs) is accepting applications for a IT Solutions Consultant.
Applications will be accepted until 10/24/2019.
An IT solutions consultant is responsible for understanding the customers' business and working with them to implement IT solutions that will enable customers to achieve their organizational goals and objectives. This requires an IT solutions consultant to have a wide breadth of technical knowledge and understanding of the IT services that the OIT provides to its customers. In a fast-paced and ever-changing technological world, the IT consultant will have to stay on top of new technologies and the IT services the OIT provides. He/she will have to understand how these IT services can be used to address the customers' needs, provide guidance and advice on the best IT services to use, and partner with the customer to implement and support these IT services.
Critical skills include: - Strategic Consulting - Requirements Elicitation - Business Process Mapping - Project Management - IT Solution Selection - IT Solution Design, Development, Deployment and Support - Quality Assurance - Change Management (People Side of Change)'
Minimum Qualifications: At least 3 years experience in providing technical support to users in a complex, fast-paced environment Strong customer service skills Strong working knowledge of current Windows hardware & operating systems Knowledge & ability to build, install, and configure windows desktop HW & OS specifications as determined by others. Experience with Managed Desktop suites and reporting tools (e.g., SCCM) Experience with Active Directory and Group Policy object Strong knowledge and user skill level in multiple commonplace application software products with demonstrable experience working with and supporting users of Word, Excel, & PowerPoint Familiarity of TCP/IP and wireless (802.x) technologies Experience in the support & development of iOS apps Experience with Business Analytics Experience with Project Management tools Consultative skills Professional demeanor and desire to assist others with various levels of computer skill, experience, and needs
Preferred Qualifications: Bachelors degree strongly preferred 3 5 years experience providing IT support in a professional environment Experience working in Higher Education Familiarity or certification in Lean Six Sigma Process Improvement methodology Windows or other similar certifications Experience with Apple OS A+ Certification Experience with HTML Familiarity with database environments and methodologies
ABOUT NOTRE DAME: The University of Notre Dame, founded in 1842 by Rev. Edward F. Sorin, C.S.C., of the Congregation of Holy Cross, is an independent, national Catholic university located in Notre Dame, Ind. For the fifth consecutive year, the University of Notre Dame has received Honor Roll distinctions as one of the top 10 higher education workplaces in the country in the Chronicle of Higher Education's annual 'Great Colleges to Work For' survey...and we are proud of it!
This appointment is contingent upon the successful completion of a background check. Applicants will be asked to identify all felony convictions and/or pending felony charges. Felony convictions do not automatically bar an individual from employment. Each case will be examined separately to determine the appropriateness of employment in the particular position. Failure to be forthcoming or dishonesty with respect to felony disclosures can result in the disqualification of a candidate. The full procedure can be viewed at https://facultyhandbook.nd.edu/?id=link-73597.Equal Opportunity Employment StatementThe University of Notre Dame seeks to attract, develop, and retain the highest quality faculty, staff and administration. The University is an Equal Opportunity Employer, and is committed to building a culturally diverse workplace. We strongly encourage applications from female and minority candidates and those candidates attracted to a university with a Catholic identity. Moreover, Notre Dame prohibits discrimination against veterans or disabled qualified individuals, and requires affirmative action by covered contractors to employ and advance veterans and qualified individuals with disabilities in compliance with 41 CFR 60-741.5(a) and 41 CFR 60-300.5(a).APPLICATION PROCESS: Please apply online at http://ND.jobs to Job # S19802. For additional information about working at the University of Notre Dame and various benefits available to employees, please visit http://hr.nd.edu/why-nd. The University of Notre Dame supports the needs of dual career couples and has a Dual Career Assistance Program in place to assist relocating spouses and significant others with their job search.
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The University of Notre Dame is a Catholic academic community of higher learning, animated from its origins by the Congregation of Holy Cross. The University is dedicated to the pursuit and sharing of truth for its own sake. As a Catholic university, one of its distinctive goals is to provide a forum where, through free inquiry and open discussion, the various lines of Catholic thought may intersect with all the forms of knowledge found in the arts, sciences, professions, and every other area of human scholarship and creativity.The University prides itself on being an environment of teaching and learning that fosters the development in its students of those disciplined habits of mind, body, and spirit that characterize educated, skilled, and free human beings. In addition, the University seeks to cultivate in its students not only an appreciation for the great achievements of human beings but also a disciplined sensibility to the poverty, injustice and oppression that burden the lives of so many. The aim is to create a sense of human solidarity and concern for the common good that will bear fruit as learning becomes service to justice.Notre Dame also has a responsibility to advance... knowledge in a search for truth through original inquiry and publication. This responsibility engages the faculty and students in all areas of the University, but particularly in graduate and professional education and research. The University is committed to constructive and critical engagement with the whole of human culture.