1) The Storage Engineer responsibilities include installing, supporting and assisting in the design of storage, backup, and hyper-converged server solutions.
2) Other responsibilities include troubleshooting and resolving customer escalated issues involving data retention, traditional and flash storage arrays, Fiber-Channel & SAN networking, hyper-converged server infrastructures, and multi-vendor hypervisor interactions with storage and server facilities in a deployed or supported network.Â
3)Â Develop, install, maintain, and support technical infrastructure, hardware, and system software components for mid to large-sized storage solutions. 4)Â Monitor and tune platforms to ensure expected availability and performance levels are achieved.
5) Respond to alerts in a timely manner. 6)Â Provide consistent follow-up on incidents/changes/tasks until final objectives are completed; includes assisting in Root Cause Analysis of Major Incidents. 7)Â Provide end user support related to storage requests and incidents when escalated. 8)Â Identify key barriers/core problems and troubleshoot storage hardware and operating system problems. 9)Â Provide capacity planning analysis and other needed assessments. 10) Provide expertise in storage hardware and software selection. 11)Â Support data protection technologies such as replication, snapshots and cloud storage. 12)Â Implement and maintain redundant systems and policies for disaster recovery/archiving. 13) Develop and maintain backup and restore procedures. 14)Â Create processes and procedures that facilitate storage best practices. 15)Â Provide expertise in NFS/CIFS technologies, Fiber/ISCSI and other storage technologies. 16)Â Works independently with minimal guidance and collaboratively with a multi-disciplined team.
17) Independently performs assignments with instruction limited to results expected. 18) Drive continuous improvement of systems and processes. 19) Deliver weekly status updates to leadership. 20)Â Participate and contribute to weekly team meetings. 21) Provide on-call support after hours and on weekends (on a rotational basis) per the departmentâ™s on-call agreement to meet SLAâ™s and metrics.
1) Innovation â“ keep abreast of IT trends and technologies and build knowledge and technical expertise; generate pragmatic approaches to addressing issues, challenges, and opportunities.Â 2)Â Analyzes problems.Â 3) Develops and implements effective solutions.Â 4)Â Makes sound business decisions in a timely manner. 5)Â Teamwork â“ a strong interest in group dynamics and team building. 6)Â Strong understanding of VMWare vSphere and virtual storage technologies including VSAN. 7)Â Networking â“ understanding of network protocols/concepts (DNS, GigE, TCP/IP, UDP, Ether channel and VLAN configurations). 8)Â Initiative and innovation â“ pro-active approach and interest in problem solving; display creative approach to everyday problems, ask good questions, and stimulate ideas; offer creative ideas for improvements and solutions to problems. 9) Demonstrate planning, designing, and deploying DellEMC Unity, NAS and hybrid storage arrays.
1) Standard office environment 2)Â On-call responsibilities
1) Sit for short or extended time periods.
2) Extensively use computer.
3) Make repetitive wrist, hand, or finger movement.
1) Â Bachelorâ™s degree or 4 yearâ™s equivalent experience.
1) Â Minimum five years of Systems and Storage related experience.
Technical Knowledge and Skills
1) Â Strong working knowledge of enterprise storage include block level, NAS, Archival Object, DAS and converged solutions.
2) Â Intermediate knowledge of Isilon administration.Â
3)Â Â Automation skills related to storage and virtualization
4) Â Strong working knowledge of Enterprise Backup solutions including on-prem and cloud Â
Required Documents 1)Â Â Resume 2)Â Â Cover Letter
NOTE: When applying all required documents MUST be uploaded under the Resume/CV section of the application. Â
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