1.Responsible to assist in the overall financial aid administration of the College's scholarship and grant programs. This includes, but is not limited to the management of fund balances, setup of electronic scholarship portal, collection of scholarship applications, follow-up with other college offices and students on scholarship data, sending scholarship/grant award notifications and assisting with the setup of new scholarship/grant programs using the scholarship portal Blackbaud Academic Works (as applicable).
2.Provide assistance to students, and others, calling and visiting the Office of Financial Aid. Provide appropriate information, and referring callers and visitors to other offices.
3.On an on-going basis, participate in the maintenance of student files so that they are current and efficiently organized.
4.Provide general support for the Office of Financial Aid. Prepare correspondence and other documents. Assist with copying and filing tasks.
5.Review, record and process documents and forms received, including financial aid applications, transcripts and loan applications.
6.Prepare and process documents such as forms required by internal and external entities and related to internal operations and correspondence to students.
7.Support the College's mission, vision and values, and contribute to the advancement of the College's Strategic Plan.
8.Demonstrate a strong commitment to continuous quality improvement.
9.Demonstrate civil and inclusive behavior when interacting with staff, faculty, students and visitors to the College. Promote a flexible, collaborative and inclusive work and living environment and engage in educational opportunities to increase awareness and understanding of diversity and inclusion.
10.Perform other duties as assigned.
Participate in logistical activities such as delivering materials to and picking up materials from the mail room, print shop and other locations.
A high school diploma or equivalent is required. Some college-level course work in finance or accounting with increasingly responsible experience in student services or a related program is preferred.
A minimum of (2) two years' experience in a customer service office environment, preferably in a higher education or an academic setting where dealing with the general public is concerned. Evidence of commitment and sensitivity to students from different backgrounds desirable.
Licenses or Certifications:
A valid driver’s license is required.
To assist in efficiently administering the scholarship process so that limited financial resources are made available in the most equitable manner to the largest number of qualified students with the highest level of customer service. To assist in the processing of other financial aid functions.
Internal Number: 6970
About North Central College
North Central College, founded in 1861, is a selective, comprehensive liberal arts institution of 3000 students located 28 miles west of Chicago in Naperville, within walking distance of the Naperville Metra station. For information about the College, please visit the website at https://www.northcentralcollege.edu.