A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.
The University of Michigan Department of Pathology, Division of Quality and Health Improvement is seeking qualified candidates to apply their experience and skill in facilitating continuous process improvement efforts in our departmental mission of transforming the patient experience at Michigan Medicine. The desired impact of this position is to deliver high quality, high value, cost-effective, highly reliable laboratory test results to the clinical enterprise while ensuring patient and employee safety.
Trains, coaches, and facilitates laboratory process improvement teams and/or individuals in the application of problem-solving and process improvement tools and techniques in coordination with Operational Leadership. (30%).
Facilitates laboratory process improvement projects using the PDCA framework. (30%).
Conducts initial investigations of designated Patient Safety Reports and provides initial summary of incident to appropriate Laboratory Operations Director for follow-up. Leverages investigations to recommend specific process improvement opportunities. (20%).
Delivers ACGME Patient Safety and Quality Improvement curriculum to appropriate residents and/or fellows by partnering with Department of Pathology Division of Education and Michigan Medicine Quality Department. (10%).
Coordinates Department of Pathology requests for Michigan Medicine’s Quality Department training and consulting and oversees implementation of service engagements. (5%).
Coordinates Department of Pathology’s poster submissions for Michigan Medicine’s annual Quality Month. (5%).
B.A. or B.S.
Experience with applying continuous process improvement principles and practices to projects.
Experience with teaching/training others.
Able to use curiosity and appreciative inquiry to understand the nature of laboratory testing in order to build credibility with laboratory staff and management.
Able to influence others and work effectively with a variety of colleagues, ranging from frontline laboratory staff to executive medical leadership.
Proficient in Excel, Word, and PowerPoint.
Effective written and oral communicator.
Experience with recording and organizing data for analysis.
Familiarity with systems thinking and high reliability frameworks.
Clinical laboratory experience and/or Medical Technology degree or equivalent.
Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.
Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.
The University of Michigan is an equal opportunity/affirmative action employer.
Internal Number: 179431
About University of Michigan - Ann Arbor
A great university is made so by its faculty and staff, and Michigan is recognized as one of the best universities to work for in the country. The Michigan culture is known for engaging faculty and staff in all facets of the university to create a workplace that is vibrant and stimulating.For two consecutive years, the Chronicle of Higher Education has placed U-M in its "Great Colleges to Work For" survey. In particular, the university earns high marks for strong relations between faculty and administrators, a collaborative system of governance, strong pay and benefits, and a healthy work/life balance.