Functions as customer service representative both in person and over the phone at the Student Health Center in the Olin building. Typical duties of successful candidate include scheduling appointments, greeting visitors, check in patients to clinics, medical insurance verification, fee collection and coordination of patient referrals.
Unit Specific Education/Experience/Skills
Knowledge normally acquired through a high school education; a minimum of one year of related and progressively more responsible or expansive work experience in a medical office, medical clinic, or in a mental health office; or an equivalent combination of education and experience.
Completion of a healthcare or medical office assistant certificate or similar coursework; extensive knowledge of computer software including Microsoft products, Outlook email and Athena electronic health records; understanding of HIPAA/patient confidentiality; critical decision ma king skills while under stress; excellent interpersonal skills to schedule appointments and interact with physicians and nursing staff.
Required Application Materials
Clinic hours are 8AM-6PM, Monday through Friday, during academic semesters. Occasional Saturday hours between 10AM-1PM are required.
Bidding eligibility ends on 10/15/2019 at 11:55 PM
Internal Number: 611071
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