As the region's only Level I Trauma center, Harborview Medical Center (HMC) is well known for innovations and excellence in trauma care and its centers of emphasis: Trauma, Burn, Neurosciences, AIDS/STD, Center for Advanced Reconstruction and Rehabilitation (CARER), and mentally-and medically- vulnerable populations. In addition to the centers of emphasis, HMC serves a mission population for King County. Harborview employees are committed to the vital role the institution plays in the immediate community, as well as the entire Northwest region. HMC is owned by King County and managed by the University of Washington (UW) and serves as a training site for UW's School of Medicine. The UW is proud to be one of the nation's premier educational and research institutions. Our people are the most important asset in our pursuit of achieving excellence in education, research, and community service. Our staff not only enjoys outstanding benefits and professional growth opportunities, but also an environment noted for diversity, community involvement, intellectual excitement, artistic pursuits, and natural beauty.Harborview Medical Center has an outstanding opportunity for a DIRECTOR OF ENVIRONMENTAL SERVICES AND PARKING SERVICES. The Director of Environmental Services and Parking Services is responsible for the overall leadership of housekeeping, linen, waste processing and removal, and parking services for the Harborview Medical Center campus. This position is responsible for planning and directing all activities of the department, including policy and procedure development, strategic planning, budget planning, customer service excellence, and staff training and development. This individual will serve a key role in patient and staff safety. Environmental Services and Parking Services department employs over 200 FTEs, 7 of which directly report to the Director. The Director will also establish standards, lead, plan, and direct the activities of services that exceed an annual $14M dollars budget. RESPONSIBILITIES:PROGRAM ADMINISTRATION/MANAGEMENT:Manage and administer all operational aspects to provide quality environmental care and parking servicesDevelops and maintains policies and procedures for the departments, and as appropriate, for the hospital-wide administrative policy manualDevelops an effective quality assurance program for both core operations and the patient care centers utilizingDelegates assignments to appropriate individuals to ensure quantitative goals are met or exceededWorks to promote Patients are First and positive guest relationsEnsures safety and sanitation in facilities; ensures Linen Services support high quality patient outcomesSTRATEGIC PLANNING:Performs critical thinking affecting the department's and medical center's business mission, key success factors, and strategic directionConsiders the department's operating environment, strengths, weaknesses, opportunities and threats to identify strategic imperatives and suggest ways to improve alignmentWorks proactively to identify potential areas of concern and takes corrective action to prevent harm or injuryFINANCIAL AND RESOURCE MANAGEMENT:Develops strategies, metrics, and controls to optimize use of labor and other resourcesPERSONNEL MANAGEMENT:Manage recruitment and selection of qualified applicants, which includes screening and interviewingHire, orient, complete performance evaluations, and other personnel actionsPerforms and submits reports for annual performance reviews and recommendations for merit increasesMaintains knowledge of union contracts Promotes and supports a high functioning environment that fosters continual learning and professional developmentSAFETY AND HEALTH:Manages infection control program in tandem with the Infection Control ManagerProvides input into medical center programs that address safety and health, and directs operations to meet standardsMaintains effective response protocols for emergenciesSERVICE EXCELLENCE:Monitors and maintains department activities within regulatory requirementsWorks collaboratively with other departments and hospital staff to anticipate needs, correct issues, and communicate important informationParticipates as a team player and considers the facilitate wide needs, as well as specific departmental needsREQUIREMENTS:Bachelor's degree in Business, Healthcare Administration or equivalent5 years of experience with progressive responsibility including position as director at a medical center with over 300 bedsDemonstrated leadership and program management skills related to the defined tasks Competitive candidates will have experience with:Management of highly unionized positionsChange managementInfection control programsFederal, state, and local codes and regulations of hospital waste streamsDESIRED:Master's degree in Business, Healthcare Administration or equivalentAdvanced training or experience with best practices and technical information related to cleaning, monitoring tools, metrics, and productivityCQI principles for quality improvement and quality assurance development
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergraduate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.