This position is located at the Quality Milk Production Services laboratory in Cobleskill, New York.
The mission of the Animal Health Diagnostic Center (AHDC) is to improve the health of food and fiber producing animals, companion animals, sport and recreational animals, exotic animals, and wildlife. These activities protect and improve public health, promote environmental stewardship, and foster economic growth.
Quality Milk Production Services (QMPS) Program serves the dairy industry of New York State by promoting the production of high quality milk through the control and prevention of mastitis, and the avoidance of antibiotic residues in milk through field and laboratory diagnostic evaluations and recommendations.
The Extension Aide thrives in an outcome-driven environment with clear deadlines, enjoys working on routine and detailed tasks, and is able to identify and troubleshoot problems using standard operating procedures. They are extremely reliable, flexible in dealing with unpredictable workloads, and work well under pressure in a team-based environment.
Schedule, travel to, and perform surveys on dairy farms in New York and neighboring states for detection of udder infections; this requires travel and irregular hours, including evenings and early mornings; aseptically collect milk samples, identify abnormal udder secretions, perform subjective evaluations/scoring of various environmental and clinical conditions in a consistent manner according to SOPs, and examine milking systems and their installations using state of the art testing and evaluation equipment; maintain complete, legible, and accurate records of observations, environmental conditions and management practices based on developed Standard Operating Procedures (SOP)
Perform regular sample courier route; pick up samples from various locations, reconcile samples with submission forms (both paper and/or electronic), deliver samples to lab within specified time period, create accessions, and prepare samples as needed for testing according to SOP. Identify potential new clients to help expand existing courier service, and communicate with existing clients to ensure excellent customer service is being provided. Improve/define efficient pick-up routes, frequency, and culture result reporting
Discuss with and advise dairy farmers on sanitation, operating procedures, and other aspects of herd management that are related to mastitis control; help determine the appropriate QMPS and AHDC services to fit client needs and communicate benefits; present information on other educational programs that may benefit dairy producers in the operation of their farms
Participate in cross training across the program; assist with other courier routes, research projects, field work, and other tasks requested by laboratory management
Provide back-up administrative support as needed, which includes accessioning submissions, answering office telephone, case coordinating, receiving visitors, scheduling appointments, filling supply orders, and handling inquiries
Perform other duties as assigned
Employees of the AHDC must adhere to the Quality Assurance system, confidentiality statement, standard operating procedures, and organizational policies. Employees are expected to meet all of the Cornell University Staff Skills for Success, which are essential for individual and organizational success. Employees working in the lab must receive the pre-exposure rabies prophylaxis vaccination series prior to or immediately after hire, which will be paid for by the department. Employees may be required to work outside of normal business hours, including occasional holidays, evenings, and weekends.
This position requires travel 70% of the time during irregular work hours throughout the State of New York, as well as neighboring states.
This is a one-year term appointment; reappointment is contingent upon funding and performance.
Associate's degree in a science related field, with at least one year of experience in dairy farm operations, involving herd health, and milking equipment function
Familiarity in applied research and quality assurance programs
Proficiency with a variety of computer programs; comfortable with Word, Excel, PowerPoint, database management, and on-farm dairy management software systems
Excellent analytical and problem solving skills
Excellent interpersonal, oral, and written communication skills, ability to fully fill out paperwork and seek information as needed
Ability to observe cattle facilities, safely obtain milk samples from dairy cattle, and identify abnormal milk in a barn setting
Ability to manage competing priorities and deadlines
Ability to handle sensitive, confidential information with tact and discretion
Works well both individually and within a team environment
Ability to push, pull, lift, or carry up to 50 pounds
Must maintain a valid driver's license and be able to travel, occasionally overnight, to other locations, including regional laboratories (Canton, Ithaca, and Warsaw) and neighboring states, for work-related activities, including meetings, training, and/or to provide service to our clients.
Bachelor's degree in a science related field with research experience
Up to two years of experience in dairy farm operations, involving herd health, aseptic milk sample collection and milking equipment function
Basic knowledge of Hispanic culture with some ability to communicate in Spanish
On-farm and field research experience is a major advantage
Experience with applied research and quality assurance programs in an academic filed and laboratory environment
Relocation assistance is not available for this position. Visa sponsorship is not available for this position.
University Job Title:
Program/Extension Aide II
Pay Rate Type:
Number of Openings:
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